This blog was updated on 22 April 2025, for more information connect with our team: https://www.easystore.co/contact 

Introduction

Time flies — and in the blink of an eye, the first quarter of 2020 delivered enhanced features and new functions for EasyStore merchants. 

Our mission remains clear: simplify your workflow, streamline business processes, and unlock solutions tailored to your needs.

Let’s dive into a recap of what we introduced in the first quarter to help grow your business.

Q1 2020 Feature Highlights

1. [Admin] Track Your Order Sources Easily

Before investing in ads, get clear insights into where your orders are coming from — right in your admin panel. A platform logo next to each order number helps you quickly identify your customer’s source.

2. [Admin] Private Seller Notes on Product Pages

Managing hundreds or thousands of products? Now you can easily record supplier, factory, or internal notes with the ‘Seller Note’ feature on the product details page. No more scribbling on paper — it’s faster, neater, and fully integrated.

3. [Admin] Advanced Customer Filtering

Tired of endless scrolling? Now, you can filter your customers by:

• Segmentation: Group customers based on repeat purchases and prospects

• Sources: Track customers by platforms like Facebook, LINE, your online store, and admin panel

4. [Admin] Encourage In-Store Pickup

Offer customers a convenient option to buy online and pick up in-store — especially useful for bulky or difficult-to-ship items.

5. [Storefront] Boost Foot Traffic with Store Locator

Once your store location is set in the admin panel, customers can quickly find the nearest outlet. Plus, it gives you a chance to guide them through your main website before they visit.

6. [Admin] Categorize Products by Vendor

Thinking about starting a multi-vendor platform? You can now assign vendors to products and filter them accordingly within your admin panel — making inventory management faster and easier.

7. [Admin] Find Products Faster with Tags & Brands

 Like hashtags on social media, you can now use product tags and brands in the admin panel for faster, more efficient product searches.  

8. [Admin] Import/Export Additional Product Information

Easily manage large catalogs by importing or exporting product images, vendors, tags, brands, seller notes, and product collections — all through your admin panel.

9. [App] Bulk Order Fulfillment for Shopee Malaysia

Shopee sellers can now fulfill multiple orders and bulk print airway bills directly from the EasyStore app — no more handling them one by one.

10. [App] Enhanced Xilnex Integration

Sync your inventories, cancel orders, and match invoices between Xilnex and EasyStore. You can also add invoice IDs to seller notes and keep your order data consistent across platforms.

11. [App] Seamless Lazada Malaysia Sync

We made significant improvements for Lazada merchants:

• Upload Lazada products to EasyStore

• Bulk fulfill and print airway bills

• Keep your SKU values consistent

• Set different pricing for different platforms directly within the EasyStore admin panel

12. [App] New Shipping Integration: Ninjavan Malaysia

Malaysian merchants can now ship with Ninjavan Malaysia. Rates are auto-calculated at checkout, and order fulfillment is handled via a dedicated dashboard — with smooth cash-on-delivery services in supported areas.

13. [Core] Tap into Google Shopping

Extend your audience reach with Google Shopping integration. With built-in tools in the admin panel, you can now convert clicks into sales, just like with Facebook Marketing.

14. [Core] Export Customer Data with Key Metrics

Identify loyal customers by exporting customer data, now including joined date and total spent. Use these insights to strengthen customer relationships and drive retention.

15. [Core] EasyStore Mobile App Launch

We heard you — and now you can manage your store on the go. The EasyStore mobile app sends real-time notifications and is particularly helpful for POS merchants managing daily operations.

Download here:

Android version

iOS version

16. [Payment Gateway] New Integration — RevPay

Offer your customers more payment options with RevPay. You can enable or disable payment methods via your admin panel to match shopper preferences.

17. [Payment Gateway] Accept FPX Payments via Stripe

In addition to credit cards, Stripe now supports FPX payments — giving your customers faster, direct local payment options.

18. [Payment Gateway] Automated Refunds via Fiuu

Simplify your refund process with automated refunds directly through your EasyStore admin panel when using Fiuu — saving time and reducing manual work.

19. [Theme] New Blog Post Section in WAVE Theme

Keep your audience engaged with fresh content right on your storefront. Blog posts help drive organic traffic and improve SEO, now easily accessible via the main menu.

20. [Theme] New Minimalist Theme — Candy

For those who love clean, simple designs — Candy Theme focuses on product images and essential information without clutter. Less distraction, more conversions.

In Summary

That wraps up our first-quarter 2020 updates — though it’s far from the last! Stay connected via our official website for the latest updates and features.

We can’t wait to see how you put these new tools to work for your business.

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.