October 2024 Product Updates
By Cavan Koh · 12th November, 2024
Your All-in-One Solution for a Better Experience
This month, we're thrilled to bring you the latest enhancements and features from EasyStore, all designed to elevate your e-commerce journey.
Each update is crafted to help you succeed, with this month's focus on creating a smoother, more intuitive experience for you and your customers.
Dive into our new updates and see how they can empower your business to deliver a shopping experience your customers will love.
EasyStore October 2024 Product Updates
- [POS]: Price Override During Checkout
- [Orders]: View Marketplace Orders Within Past 3 Months
- [Orders]: Shopee Listing Compliance Update
- [Report]: New filter for Product & Variant Performance
- [Channels - FB & IG Live]: Quick Order Creation
- [Channels - Shopping App]: App Download Banner
- [App]: The Exchange TRX GTO Integration
- [App]: Queensbay Mall GTO Integration
1. [POS]: Price Override During Checkout
EasyStore’s POS system now supports price overrides during checkout.
For special occasions where customers are eligible for specific pricing, such as bulk purchases, quick price adjustments, special discounts, or on-the-spot price-matching, this feature allows staff to easily override prices without needing to access the admin panel.
How it works:
- Add items to the cart during checkout.
- Select the product in the cart.
- Tap on "Unit Price."
- Enter the new price and confirm.
Customers enjoy a quicker checkout experience when staff can respond flexibly to their needs, delivering faster and friendlier service every time.
2. [Orders]: View Marketplace Orders Within Past 3 Months
Starting October 2024, the order listing for marketplace channels including Shopee and Lazada will display only orders placed within the past 3 months.
This change helps streamline order management, allowing merchants to focus on recent transactions and priortise active sales data by limiting the view to the last three months.
By narrowing the order view to the last three months, merchants can more easily manage active sales data and focus on recent customer needs without the distraction of outdated transactions.
3. [Orders]: Shopee Order Listing Compliance Updates
To align with Shopee’s latest policy updates, we’ve implemented changes to how Shopee orders are displayed in Order Listing.
These adjustments are designed to ensure full compliance with Shopee’s privacy and data protection guidelines, while still providing a seamless experience for businesses managing their orders. Here's a breakdown of the changes you can expect:
- For orders placed within the last 3 months: The customer’s name will be masked to align with Shopee’s privacy policy.
- For orders older than 3 months: The Shopee order number and Shopee icon will no longer be displayed, but the customer’s name will be unmasked.
- When using the Shopee filter: The maximum selectable date for filtering orders will now be limited to 3 months.
These changes ensure that your order listing remains compliant with Shopee’s guidelines while maintaining a smooth and secure experience for all customers.
4. [Report]: New Filter for Product & Variant Performance
Need more insight into what your customers are buying? The product and variant report provides just that with new filters including collections, brands, vendors, and tags.
Now, you can easily analyze sales data, including units sold and profit margins, to make more informed decisions for your next launch—bringing in products your customers truly love.
5. [Channels - FB & IG Live]: Quick Order Creation
When customers shop through Facebook and Instagram Live events with businesses using EasyStore, they can simply comment a preset "product code," which will automatically add items to their cart.
EasyStore will then generate a checkout link for them, making the shopping experience quick and seamless.
Now, in the event that customers are unable to access or lose the link, the new "Quick Order Creation" feature will automatically generate an order with the items in their cart.
Staff can then continue to facilitate payment from there, ensuring customers receive the products they want without delay.
6. [Channels - Shopping App]: App Download Banner
This new Shopping App Download Banner appears automatically when the shopping app is enabled, making it easier for customers to connect with their favorite brands on the go.
Customers can now easily download the store’s shopping app with a single click, giving them quick access to shop, get exclusive offers, and stay updated—all from their mobile devices.
7. [App]: The Exchange TRX GTO Integration
If you're planning to expand into the happening The Exchange TRX Mall, our GTO integration ensures your daily transaction data is automatically synced to the mall’s system every night at 11:40 PM.
Say goodbye to manual reporting and focus on delivering the best shopping experience to your customers at your TRX outlet or pop-ups.
8. [App]: Queensbay Mall GTO Integration
Ready to take your business to Queensbay Mall in Penang? With EasyStore’s GTO integration, your store’s sales data will be automatically synced every night, saving you time and effort on manual reporting.
This smooth integration ensures that your sales management is easy and efficient, allowing you to focus on providing the best customer experience.
But that's not all—EasyStore has ready-integration with key Malaysian malls, find out which other malls we integrate with here.
Releasing Soon
📹 YouTube Shopping
EasyStore is about to come out with a feature that could seamlessly integrate products into your videos, live streams, and a dedicated store tab. Get ready to turn your YouTube channel into a must-visit shopping hub. Stay tuned for what’s coming next!
🌟 Loyalty Points Enhancement
Businesses nowadays are looking for more ways to stand out and offer personalized experiences. Soon, businesses will be able to assign zero points for certain tiers, giving you more control to customize rewards and create a unique experience for your customers. Stay tuned for this exciting update!
🔎 Customer Database View
With this enhancement, businesses will soon be able to easily track customers' membership status with a new membership tier column in the customer list. Stay tuned for a more streamlined experience!
Get A Firsthand Experience Of Our Latest Releases
The year-end season is here, and with festive sales approaching; it's the perfect time to refine your 2025 strategy!
EasyStore is hosting an in-person seminar "Jom Buat Shoppers Jadi Setia: Winning Strategies For 2025 Customer Loyalty" this 27 November to help you improve customer experience, loyalty, marketing, and more to grab the attention of your customers and keeping them.
Whether you’re a retailer or online business, this session will provide you with actionable insights and strategies to enhance customer experience, engagement, and loyalty for your business growth in 2025.
Click here to secure your slot.
EasyStore Unified Commerce Solution
EasyStore is a unified commerce solution that unifies retail and ecommerce business.
Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.
Embrace UCX and redefine your business success today
Discover how UCX can elevate your customer engagement with a truly unified journey for your customers, streamline operations, and drive growth across all channels.
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