This blog was updated on 08 May 2025, for more information connect with our team: https://www.easystore.co/contact 

What’s New in EasyStore: 10 Key Updates to Power Your Business

Ecommerce has rapidly evolved since COVID-19—and it continues to transform in 2022. 

While online payment methods like e-wallets, online banking, and QR codes are becoming the norm, offline shopping still plays a major role in consumer behavior.

At EasyStore, we're keeping up with the pace. 

We've launched new features and enhanced existing tools to help you run and grow your business—whether you're selling online, going live on social media, or running a pop-up stall.

Here are 10 important updates that make running your online store even easier:

New Features

1. [Payment] Accept Singapore Payments with OxPay

Selling to Singapore? 

You can now accept local payments through OxPay, a MAS-licensed digital payment provider built for speed and scale.

OxPay supports credit and debit cards, online banking, mobile payments, and instalment plans—including Alipay, WeChat Pay, GrabPay, China UnionPay, Quickpass, and PayNow.

Learn more about OxPay

2. [Order] Auto-Generated Order Names for External Sales Channels

Manually renaming orders across multiple channels like Shopee, Lazada, Facebook, and Instagram? Not anymore.

Now, when an order comes from an external channel like Shopee, the original order ID (e.g. 220427MXQW5WP2) will automatically appear in EasyStore—making it easier to identify and track, e.g. 220427MXQW5WP2 (#2213).

Feature Enhancements

1. [Sales Channel] Facebook Live – Better Admin Control

Facebook Live just got more powerful in EasyStore. You can now manage your livestream directly from the Live Control Room.

During your Facebook Live, you can:

• Reply to comments in real-time

• Message customers via Messenger

• Edit carts and send checkout links

After the livestream:

• Review sales performance

• Manage livestream comments

• Track orders placed during the session

Explore the Facebook Live Guide

2. [Payment] More Payment Options via Omise

Omise

Omise has a refreshed UI, making it easier for customers to pay via desktop or mobile. It supports various payment methods:

Malaysia: FPX, Visa/Mastercard, and major banks like Affin, Alliance, AmBank, Bank Islam, and moreThailand: Internet banking, Alipay, Installment plans, PromptPay, Rabbit LINE Pay, TrueMoney, and more

3. [Sales Channel] Instagram Live – Smarter Admin Tools

Instagram Live now works just like Facebook Live in EasyStore's Live Control Room.

During the livestream:

• Respond to comments instantly

• Send checkout links via Instagram Direct

• Edit customer carts in real time

After the livestream:

• Review performance (carted vs. completed orders)

• Follow up with unpaid orders via Instagram or Messenger

Check out the Instagram Live Guide

4. [Email Templates] Sleek New Pre-Built Layouts

Stand out in your customers’ inboxes with new minimalist email templates.

What’s new:

• Clean, mobile-friendly designs for welcome and order status emails

• Consistent spacing and alignment for better readability

5. [Theme Editor] Icons Added for Better Usability

Having trouble locating settings in your theme editor? 

We’ve added clear icons in each section so you can easily adjust visuals like your site icon or upload videos—no guesswork required.

More to Come!

The ecommerce landscape is changing fast, and we’re not slowing down. 

We’re constantly improving multi-channel features, admin tools, and customer experiences to help your business grow.

Stay tuned for more updates, and be sure to explore EasyStore's latest features to unlock your store’s full potential.

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.