E-commerce has changed dramatically during COVID-19, and it will likely continue to do so in 2022. Although online payments (like e-wallets, online banking, and QR payments) are on the rise, people are still going to go shopping offline.

Here at EasyStore, we’ve also been hard at work. To help you run your business, we have developed new tools and improved existing ones.

Check out 10 updates that make running an online store easier, from selling on social media to running a store on your phone (even work perfectly at a pop-up stall). And more!

New features

1. [Payment] New payment method: OxPay

Are you selling/going to sell to Singapore? Here we got you prepared! Now you can accept Singaporean payments through OxPay.OxPay is MAS-licensed, empowering any business with digital payments built for speed and scale. OxPay accepts major credit and debit cards, e-wallets, online banking, mobile payment or pay by instalments.It includes: Alipay, WeChat Pay, GrabPay, China UnionPay, Quickpass, Paynow and more. Learn more about OxPayAlready using EasyStore? Login and explore now

2. [Order] Adding order name for non-’Online store’ orders

One of the measures for evaluating a business is the amount of orders. And the quantity of orders will increase every day, but it will never be ideal. It means that manually changing the order name is becoming more difficult.

We know a lot of merchants are selling on multiple sales channels, like Shopee, Lazada, Facebook, Instagram, and more. There is no doubt that you will need specific information in order to segment and see your orders easier.

That’s why we provide make it easier for your order names.

For example, if you sell on Shopee, you might like to keep the order name to your orders that come from Shopee, such as 220427MXQW5WP2. Then you order will come through with order name such as 220427MXQW5WP2 (#2213).

Feature enhancements

1. [Sales channel] Facebook Live | Improvements to Facebook Live admin experience

Several enhancements have been made to make live streaming management easier for EasyStore merchants, both existing and new.

During livestream, you can do the following actions in EasyStore Live Control Room:

• Reply to comments in the livestream
• Send message to customers through Messenger in EasyStore
• Edit shopping cart and send checkout link

After livestream, you can always:

• Review the sales performance (including number of orders in shopping cart, orders placed, orders sold and total sales)
• Manage all the comments during livestream in EasyStore

Check out our blog for a guide to Facebook Live in EasyStore and what to do if you use it. Updates only available in our new admin.

2. [Payment] Omise & kipleBiz | More payments options in your store

Omise

With enhanced UI in payment page, your customers can quickly choose and pay with their preferred payments on desktop and mobile devices.

Omise is a PCI-certified payment gateway with an easy-to-use management dashboard and an intuitive REST API allowing integration across a variety of languages and frameworks.

Omise now accepts a variety of payment methods, including:

Available in Malaysia

• Affin Bank
• AGRONet
• Alliance Bank
• AmBank
• Bank Islam
• Bank Muamalat
• And more! (Available for credit card and FPX payment methods)

Available in Thailand

• Internet banking
• Alipay
• Installment
• Tesco Lotus
• Pay with points
• PromptPay
• Rabbit LINE Pay
• TrueMoney Wallet

kipleBiz

Want a more simplified checkout? A new and improved kipleBiz payment page is ready for seamless checkout!

Kiplepay Sdn Bhd (“KPSB”) is a Malaysian-based E-Money issuer (E-Wallet) approved by Bank Negara Malaysia under the Financial Services Act 2013 (“FSA 2013”) on 22nd December 2006.

You'll find the following new three categories in kipleBiz’s payment page:

• Internet banking (including FPX)
• Credit card (including Visa/Mastercard)
• E-wallet (KiplePay, AliPay, WeChatPay, Maybank QRPay, Boost, GrabPay, Shopee, and etc…)

Wish to know the payment methods that suit you? See more payment methods available in EasyStore.

3. [Sales channel] Instagram Live | Enhancements to Instagram Live's admin experience

Live streaming management has been improved for both existing and new EasyStore merchants.

During livestream, you can do the following actions in EasyStore Live Control Room:

• Reply to comments in the livestream
• Send message to customers through Instagram Message in EasyStore
• Edit shopping cart and send checkout link

After livestream, you can always:

• Review the sales performance (including number of orders in shopping cart, orders placed, orders sold and total sales)
• Manage all the comments during livestream in EasyStore
• Send checkout link for unpaid order through Instagram Message (or Messenger)

Check out our blog for a guide to Instagram Live in EasyStore and what to do if you use it. Updates only available in our new admin.

4. [Email templates] A new and improved pre-built email layout

Email marketing is crucial for achieving business success. A good email design catches the readers eye and entices them to keep reading once they open the email, including welcome email and order status email.

You’ll find the following new things in email layout:

• Minimalist style of interface: Sending a neat and clean email to your customers, either greeting the or updating them on their orders
• Standardization of spacing and alignment: This makes your content in either welcome email or order status email is easy to read and convenient to check, especially for mobile users.

5. [Theme] Added icon in theme editor for easy to understand

It’s very possible that many of you aren’t finding the settings to change your site icon or add video for your store in EasyStore theme editor.

That’s why we added icons to each section as to how to make changes on your online store.

We Won’t Stop Here!

In an industry as dynamic and ever-changing as ecommerce, we continuously enhance the user experience by enhancing multiple sales channels and also all the features that are on-demand.

Don’t miss out on our monthly latest updates to unlock the full potential and features of your online business in EasyStore!