This blog was updated on 15 May 2025, for more information connect with our team: https://www.easystore.co/contact 

Empowering Businesses Through Digital Transformation at SIBS 2022

The Selangor International Business Summit 2022 (SIBS) marked the 6th edition of the state-backed conference and exhibition series since its launch in 2016. 

Held under the theme "Selangor: The Gateway to ASEAN," the event brought together global brands and industry players—including many who work closely with EasyStore—to explore new opportunities in the region.

Connecting with 500 Businesses at SIBS

Over the course of four days, we engaged with nearly 500 visitors from various industries, offering personalized business consultations.

These interactions provided valuable insights: many businesses, regardless of their sector or sales model—whether they were brands, marketplace sellers, physical retailers, or wholesalers—lacked the right digital tools to manage and grow their businesses efficiently. 

Top Challenges Faced by Sellers

1. Lost Sales Due to Excessive Private Messaging

Many sellers shared a common frustration: handling sales through private messages (PMs) on social media. 

The process of confirming product details, shipping fees, banking information, and customer addresses via PMs often led to high dropout rates—up to 50%, in some cases.

Moreover, because many shopping inquiries happen after working hours, sellers felt pressured to be available around the clock just to avoid losing sales.

Our Recommendation:

Set up an online store to automate the entire sales process—from browsing and placing orders to automatic shipping fee calculations and secure payments. You don’t have to be online 24/7—orders can roll in even while you're offline.

Get a free online store solution →

2. Repetitive Work Across Multiple Channels

Brands today strive to establish a presence across multiple platforms—Shopee, Lazada, Facebook, Instagram, TikTok, and more. 

But manually uploading the same product to every platform becomes time-consuming and inefficient, especially when launching large product catalogs.

Our Recommendation:

Use EasyStore to centralize and sync your product listings across platforms. With just one upload, your product can appear on multiple sales channels.

Discover more on multichannel selling strategy →

3. Disorganized Inventory Management

When selling across different platforms, managing limited stock becomes challenging. Sales can spike unexpectedly on one channel, requiring you to manually adjust stock levels across the others. 

Often, sellers rely on complex Excel sheets to track inventory, increasing the risk of errors and delays.

Our Recommendation:

EasyStore unifies your inventory across all platforms into one master inventory system. For instance, when an order is placed on Shopee, the stock count is updated automatically across all other platforms in real-time.

This centralized inventory management allows you to:

• Monitor stock levels easily from the EasyStore dashboard

• Receive low-stock alerts

• Improve forecasting and prevent out-of-stock scenarios

Why Centralized Inventory Management is Essential for Multichannel Selling

Your First Step Toward Business Efficiency

Not long ago, business processes were manual—relying on physical ledgers or static documents. Digital transformation simplifies operations, boosts productivity, and increases business value in both the short and long term.

Creating an online store and integrating your business with popular sales channels is one of the fastest and most effective ways to streamline operations. 

With EasyStore, you gain access to:

• Integrated payment solutions

• Shipping and logistics tools

• Order and customer management

• Marketing automation

• And much more

Conclusion

SIBS 2022 gave us the opportunity to connect directly with hundreds of businesses and offer practical digital solutions. 

By adopting EasyStore, sellers can transition into a more efficient, modern business model and keep pace with the ever-evolving digital economy.

Want to meet us in person? Stay tuned for upcoming events, and don’t hesitate to reach out and share your business journey with us.

Learn more at EasyStore Academy →

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.