This blog was updated on 22 April 2025, for more information connect with our team: https://www.easystore.co/contact 

Introduction

In our previous article, we shared a simple checklist and quick setup guide for launching your online store. Many of you asked for something more advanced — and here it is.

This article will cover:

• How to set up shipping zones for specific delivery areas

• Recommended apps tailored for food & beverage businesses

Shipping zone setup for covered delivery area 

Setting Up Shipping Zones for Specific Delivery Areas

We understand that most food and beverage businesses don’t deliver across an entire state. Often, delivery is limited to areas that on-demand services can reach.

With EasyStore, you can set up shipping zones by Country, State, or Postcode. For localised deliveries, we recommend using postcode-based zones.

Example:If your business is based in Shah Alam and you only deliver fresh produce within Shah Alam, you can set your store to only accept orders from those postcodes.

Good news — you don’t have to enter postcodes one by one.Use a website like World Postal Code to get the list of postcodes for your area.

This ensures only customers within your covered areas can place orders and checkout.

Tips:

1. Go to Shipping Settings > Add Shipping Zone→ Insert zone name (e.g. Shah Alam)→ Select country (e.g. Malaysia)→ Paste postcodes→ Enter→ Set your delivery charge.

2. Set delivery charges based on weight, per order, per item, or quantity.

3. Encourage bigger purchases by offering free shipping when customers spend above a certain amount.

4. Integrate with Lalamove Malaysia, Ninjavan, or EasyParcel for automated fulfillment — auto-filling customer details and printing airway bills directly.

5. Once an order is fulfilled, tracking information is automatically emailed to your customers.

Recommended Apps for Food & Beverage Stores

Common customer questions:

• Can I choose the delivery time?

• What’s the latest order time?

• Can I leave a note or message?

Instead of packing these features into our core platform, we offer a range of free apps you can add to customize your store based on your business needs.

Here are our top recommendations:

1. Date/Time Picker

Allow customers to select their preferred delivery date and time. You can also set a cut-off period — for example, orders must be placed 3 days before delivery.

Install Date/Time Picker 

2. Announcement Bar

Display important messages when customers enter your website — share promotions, updates, or delivery notes.

Install Announcement Bar

3. Message Box

Perfect for businesses offering personalized products like cakes or flower bouquets. Customers can leave custom messages for the recipient during checkout.

Install Message Box 

4. Option Picker

Add a selection field on your checkout page — use it to conduct surveys or offer extra options like utensils, sauces, or toppings.

Install Option Picker 

5. Help Center

Quickly build a FAQ page to answer common customer queries.

👉 Install Help Center

Suggested FAQ topics:

• How long can I keep the product?

• How should I cook the product?

• Which delivery service do you use?

• Do you deliver daily?

• What is the cut-off time for same-day delivery?

• Can I pay with cash?

• What payment methods do you accept?

• Where do you deliver?

• How much is the delivery charge?

• Can I collect my order from your store?

If you found this article helpful, feel free to share it with friends who are looking to start or improve their online business. If you have suggestions or feedback, we’d love to hear from you — reach us at hi@easystore.co.

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.