This blog was updated on 29 April 2025, for more information connect with our team: https://www.easystore.co/contact 

Visa x EasyStore: Empowering Malaysian SMEs to Go Digital

EasyStore is proud to partner with Visa in a joint effort to support Malaysian SMEs in expanding their online presence. 

With a shared mission to drive digital transformation, this collaboration aims to help businesses overcome ecommerce challenges and access new growth opportunities.

As ecommerce continues to reshape consumer behavior, Visa has launched the #WhereYouShopMatters campaign to encourage Malaysians to support local businesses. 

This initiative offers exclusive resources and commercial perks designed to help small and medium enterprises thrive in the digital space.

Let’s take a closer look at what SMEs can expect from this partnership.

Get the Tools You Need to Grow Online

Through the #WhereYouShopMatters campaign, Visa offers SMEs a range of exclusive benefits—including advertising support and business productivity tools—to help grow their digital presence.

Understanding the unique challenges faced by new ecommerce entrepreneurs, EasyStore has also prepared a suite of free learning and support resources to guide businesses through their digital journey:

1. Free Online Workshops

Learn the essentials of setting up an online store, using marketing tools, and navigating ecommerce—all from the comfort of your home. These workshops are available to all EasyStore users, including those on free trials.

2. Self-Serve Help Center

Access multilingual support articles to help you solve challenges at your own pace. Whether it's setup, configuration, or sales channel management, our Help Center has got you covered—available in English, Bahasa Malaysia, and Mandarin.

3. Ecommerce Blog

Stay ahead with ecommerce trends, success stories, and how-to guides tailored for modern online sellers. Our blog keeps you informed, inspired, and ready to grow.

4. YouTube Video Tutorials

Get step-by-step guidance with our video tutorials available on EasyStore’s official YouTube channels. These videos are published in both English and Mandarin and cover a variety of ecommerce topics.

5. Localized Customer Support

Reach out via WhatsApp or email to get help in your preferred language. Our dedicated support team is available in English, Bahasa Malaysia, and Mandarin to guide you through your ecommerce journey.

Visa Highlights Local Success Stories

As part of the campaign, Visa featured two EasyStore merchants who have made a real impact:

Langit Collective

A social enterprise that connects rural farmers with digital markets by selling heirloom rice, grains, and spices. Langit also builds gravity-fed water systems to support communities in Sarawak and Sabah.

KANOE

A local fashion label in Kuala Lumpur creating stylish garments made from natural fibres. Known for its use of batik and hand block prints, KANOE blends tradition with contemporary fashion in everyday wear.

Want to Be Featured by Visa?

Here’s how you can get involved:

1. Submit your application through EasyStore.

2. Visa will review your application.

3. Once approved, you’ll be invited to be featured in the #WhereYouShopMatters campaign on Visa’s official platforms.

You Could Be Next

If you're a Malaysian SME looking to elevate your online business, this initiative is made for you.

Eligibility Criteria:

• You’re an EasyStore merchant (any subscription tier)

• Your store accepts Visa payments

• You’re a home-grown Malaysian brand

If that’s you—register now and become part of the growing movement to support local businesses through digital empowerment.

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.