This blog was updated on 02 April 2025, for more information connect with our team: https://www.easystore.co/contact 

3 Key Tasks to Outsource for Scaling Your Online Business

Time is one of the biggest challenges part-time entrepreneurs face when running an online business. They work full-time jobs during the day and spend their evenings managing their business. Many dream of financial freedom—having time for family, traveling, and earning passive income.

However, that dream remains distant if you don’t leverage your time effectively. When starting out, it’s important to handle things yourself to understand your business operations. But once you’ve got the hang of it, outsourcing certain tasks is key to scaling your business.

In this post, I’ll share three crucial tasks you should outsource to grow your online business.

1. Automating the Sales Process

How does your current sales process look? If you’re selling through Facebook or other social media platforms, it might go something like this:

• A potential customer messages you about a product.

• You respond to their inquiries.

• If they’re interested, you provide payment details.

• They transfer the money and send you proof of payment.

• You verify the payment and then process the order.

This manual process takes up a lot of time. As your business grows, handling an increasing number of inquiries will become overwhelming. The best way to outsource this is by leveraging technology.

Setting up a website allows you to display product details, so you don’t have to respond to every inquiry. Even better, an eCommerce store with a built-in shopping cart can fully automate the sales process.

With a solution like EasyStore, you can:

• List your products with descriptions and images.

• Let customers add items to their shopping cart and check out.

• Collect customer and shipping details automatically.

• Accept payments through secure payment gateways.

This means no more manually responding to messages or checking payment receipts, freeing up time for other important aspects of your business.

2. Outsourcing Packaging and Shipping

Order fulfillment is another time-consuming task. Packing products and making trips to the courier service office can eat into your day. Fortunately, there are two ways to outsource this process:

a) Dropshipping

With dropshipping, you don’t handle inventory or shipping. Instead, your supplier takes care of everything from stocking to delivering the product. When a customer places an order, you simply forward the details to your supplier, who then ships the product directly to the buyer.

Read more about dropshipping here.

b) Third-Party Fulfillment Services

These logistics companies store your inventory, pack products, and ship orders on your behalf. When an order comes in, you simply forward the details, and they handle the rest.

If you’re using EasyStore, you can export orders with complete details and send them directly to a fulfillment provider. Many fulfillment companies also offer inventory management, helping you track stock levels and identify best-selling products.

3. Hiring Extra Help

If your business is growing and you’ve established clear workflows, it might be time to bring in extra hands. Identify tasks that take up most of your time.

Instead of using fulfillment services, you could hire part-time staff to assist with packing and shipping. If marketing is time-consuming, consider hiring a freelancer or intern to help with content creation and promotions.

While hiring adds costs, it can ultimately boost productivity and help your business scale faster. You can start with interns or part-time workers to manage expenses.

Conclusion

Time is one of your most valuable assets as an online entrepreneur. By outsourcing time-consuming tasks like sales processing, fulfillment, and labor-intensive work, you can focus on high-impact activities such as building partnerships and nurturing customer relationships.

Strong customer relationships lead to loyal customers who advocate for your brand, bringing in more business through referrals.

Start outsourcing today and take your online business to the next level! 

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.