This blog was updated on 28 May 2025, for more information connect with our team: https://www.easystore.co/contact 

EasyStore Showcases Unified Commerce at SIBS 2024 to Drive Retail Growth

FOR IMMEDIATE RELEASE

KUALA LUMPUR, October 19, 2024 — EasyStore proudly participated in the Selangor International Business Summit (SIBS) 2024, reinforcing its commitment to empowering businesses through digital transformation and unified commerce solutions.

Held at the Kuala Lumpur Convention Centre, the Selangor Smart City & Digital Economy Convention (SDEC) brought together industry leaders, startups, SMEs, and stakeholders from both public and private sectors. 

The event served as a platform for exploring current and future frameworks for smart cities and digital economies.

Building on the momentum of last year’s success—with over 20,000 attendees and 972 booths representing 83 countries—SIBS 2024 focused on equipping businesses to thrive in a competitive digital landscape.

Empowering Retail with Unified Customer Experience

At the event, EasyStore showcased how its Unified Customer Experience (UCX) solution enables seamless, personalized interactions across all devices and touchpoints. 

From online stores to offline retail via integrated Point of Sale (POS) systems, EasyStore empowers businesses to streamline operations while enhancing brand consistency and customer loyalty.

Key highlights of the showcase included:

• Personalized Shopping Journeys: EasyStore’s unified commerce platform personalizes every customer touchpoint—online and in-store—improving satisfaction and repeat purchases.

• Omnichannel Integration: Retailers can offer the same brand experience across all sales channels, from marketplaces and websites to mobile apps and physical stores.

• Smart Retail Tools: Features like loyalty programs, customer dashboards, and tailored shopping apps ensure businesses can cater to individual preferences in real time.

With its powerful tools, EasyStore helps businesses reduce friction in their retail operations so they can focus on what matters most—their customers.

Driving Business Growth Across ASEAN

EasyStore is proud to support SIBS, an impactful initiative driving innovation and economic growth throughout Malaysia and the ASEAN region. 

As digital transformation accelerates, EasyStore continues to lead the way in helping businesses deliver consistent and unified customer experiences across all platforms.

The future of commerce is unified—and with EasyStore, businesses are well-positioned to meet evolving consumer expectations and grow across channels.

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.