EasyStore June 2024 Product Updates: Elevating Unified Retail Experiences

By Kelie Wong · 4th July, 2024

EasyStore June 2024 Product Updates: Elevating Unified Retail Experiences | EasyStore

This blog was updated on 27 May 2025, for more information connect with our team: https://www.easystore.co/contact 

Revolutionizing Customer Experience

At EasyStore, we’re committed to empowering businesses with seamless operations and a unified approach to retail—bridging online and offline experiences effortlessly.

In just the first half of 2024, we’ve launched over 20 new features and rolled out more than 110 enhancements. 

These updates are focused on creating a unified customer experience and raising the bar for retail operations—making it easier for your customers to love buying from you.

Here’s a look at what’s new in June 2024.

EasyStore June 2024 Product Highlights

1. [Reports] POS Shift Report

Easily monitor your retail shifts and manage cash flow with the ability to export POS shift reports in .csv or Excel format.EasyStore [Reports] POS Shift Report

Go to Reports > Shift > Export, and the system will handle the rest. 

You’ll receive an email once the export is complete, and the file will remain available for one day on the shift report page.

2. [POS] Sales Attribution: Identify Top Staff and Referrals

During checkout, you can now assign either a staff member or referral as the sale’s attributor.EasyStore [POS] Sales Attribution: Identify Top Staff and Referrals

This allows business owners to gain clear insights into sales sources, viewable directly in the order admin and reports.EasyStore [POS] Sales Attribution: Identify Top Staff and Referrals Track Performance

Track performance by day, month, quarter, or year using the new Sales by Staff Attributes report.

3. [POS] Product Exchange for Returns

Handling returns due to wrong size or color?

Our new Exchange Items feature simplifies product returns and replacements.

EasyStore [POS] Product Exchange for Returns

It automatically adjusts inventory—adding the returned item and deducting the replacement. 

You can access this feature in the admin panel or directly via POS. Exchange activity is also recorded in the order history.

4. [POS – Web] Capture Walk-In Customer Data

Now you can collect data from walk-in customers using just their phone number or email.

EasyStore [POS – Web] Capture Walk-In Customer Data

Over time, build complete profiles by capturing details like name, birthday, height, weight, and preferred colors—creating a personalized experience and better customer insights.

5. [Products] Inventory History Extended to 1 Year

Our Inventory History tool now tracks product movements for up to one year (previously limited to 90 days).

EasyStore [Products] Inventory History Extended to 1 Year

This enables you to monitor long-term performance across all online and offline outlets. 

Access it under Products > Inventory > Inventory History.

6. [Apps] Product Property File Upload Upgraded to 20 MB

The Product Property app allows custom fields on product pages—ideal for collecting buyer information like names, messages, or images.We’ve upgraded the file upload size from 2 MB to 20 MB to enable more creative and flexible personalization.

7. [Messages] SMS Broadcast with Links

You can now broadcast SMS messages to Malaysian numbers with embedded links.

All links are auto-converted into easy.co/xxxx format to prevent delivery errors and ensure smooth communication.

8. [Online Store] Shopping App Footer Promotion

Encourage app downloads by adding a Shopping App block to your store footer.

EasyStore [Online Store] Shopping App Footer Promotion

This new section allows customers to download the EasyStore Shopping App directly, improving mobile engagement and customer convenience.

Coming Soon 

1. Sales Attribution: Phase 2

We’re expanding the sales attribution feature to include tracking by retail outlet and attributing online sales to specific staff or locations. This gives deeper insights and sharper reporting.

2. e-Invoicing Support (Malaysia)

Starting August 2024, e-Invoicing will be gradually implemented for Malaysian companies, beginning with those earning over RM100 million annually.

EasyStore is actively working on integrations to support businesses through this transition. Stay tuned for updates.

3. Admin Reporting Enhancements

We’re streamlining reporting tools within the admin dashboard for improved speed, accuracy, and usability.

In Planning

1. Advanced Inventory Count

A new tool is in development to simplify stock counts and ensure inventory accuracy—helping businesses avoid discrepancies and stockouts.

2. 91APP Member Points Integration

Soon, EasyStore POS will support 91APP Member identification and allow point redemptions—enabling a smoother loyalty experience across platforms.

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.

Embrace UCX and redefine your business success today

Discover how UCX can elevate your customer engagement with a truly unified journey for your customers, streamline operations, and drive growth across all channels.

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