FOR IMMEDIATE RELEASE

KUALA LUMPUR, January 15, 2025 — EasyStore, together with Alliance Bank, hosted a dynamic half-day event designed to empower SME owners, entrepreneurs, and business leaders.

The session explored strategies for optimizing cash flow, streamlining operations, and embracing digital transformation to set businesses up for success in 2025.

Backed by key industry players, the initiative provided valuable insights and practical tools to help businesses navigate an evolving landscape and drive sustainable growth through a seamless and customer-centric approach.

Insights on Payments, Financial Strategies, and Customer Experience from Industry Leaders

One of the key highlights of the event was the presentation by EasyStore demonstrated how its Unified Inbox feature consolidates customer messages from WhatsApp, Instagram, and Facebook into one platform, enabling businesses to respond more quickly and efficiently manage customer interactions across channels.

PayNet, showcased their role in Malaysia’s digital payment evolution, processing transactions worth 3.3x the nation’s GDP to ensure accessible and secure payment systems for all businesses.

Alliance Bank provided valuable insights on financial strategies for businesses, discussing tailored banking solutions to enhance financial operations in the digital age. 

Meanwhile, CardUp introduced its innovative platform that allows businesses to pay operating expenses, like rent and payroll, using credit cards, providing greater cash flow management and flexibility.

EasyCover shared how its comprehensive insurance solutions offer vital protection for SMEs, ensuring that businesses are well-equipped to handle risks and sustain growth.

Finally, CKP offered insights into legal and business structural optimization, guiding businesses through the complexities of operating in a digital-first world.

Faster Responses, Stronger Customer Loyalty

EasyStore played a central role in the event, presenting its Unified Inbox tool, which helps businesses streamline customer communication by integrating multiple messaging platforms into a single, efficient interface. 

This tool is designed to improve response time and enhance customer satisfaction, making it an essential solution for businesses looking to scale in a digital economy.

• Chat Commerce: Allows your customers to make a direct purchase from within the app itself via an order form

• Unified Message Inbox: Unify all your customer DMs and enquiries from Messenger, LINE, Telegram and more from one place, eliminating the need to switch between messaging platforms 

• Message Broadcast: Broadcast your promotions to all your contacts on any messaging platform at one go.

Unified Experiences: A Promising Path for SMEs in 2025

With the success of this event, the future looks promising for SME owners and entrepreneurs who are now better equipped with strategies and solutions to thrive in 2025. 

As businesses continue to adopt digital transformation, EasyStore remains committed to supporting them with tools and solutions that drive growth, efficiency, and customer engagement.

Excited for what 2025 has in store for the business community?

As we move forward to 2025, we’re excited to bring even more opportunities for connection, growth, and knowledge sharing.

Join us for the 2025 edition of Let Business Help Business, where this year’s strategies and content will take a fresh direction—focusing on rising trends in reshaping the retail landscape. Stay ahead of the curve and be part of this transformative journey!