In today’s fast-paced retail and service industries, having an efficient and reliable Point of Sale (POS) system is no longer optional—it’s essential. 

Malaysia, with its booming SME sector and rapid digital transformation, has become a hotspot for businesses adopting advanced POS solutions to streamline operations and enhance customer experiences.

According to recent studies, Malaysia’s retail sector contributed 8.6% to the national GDP in 2023, totaling RM 154.8 billion.

With a shift toward cashless payments, the demand for modern POS systems has surged, growing by 15% annually in the retail and F&B industries, as businesses seek to streamline operations and enhance customer experiences. 

Cloud POS vs Unified POS: What's the Difference?

When deciding between a cloud POS and a unified POS, it’s essential to understand how each system works and what fits your business needs.

Cloud-based POS System

Cloud-based POS systems are internet-based, and it stores data remotely. They provide real-time syncing across devices and locations, ensuring that your business data is always up to date. 

Cloud POS systems offer scalability, flexibility, and automatic software updates with lower upfront costs, making them a great choice for businesses seeking an easy-to-manage system that can grow as they expand.

Unified POS System 

Top 5 POS System in Malaysia

1. Storehub
2. Xilnex
3. Cegid
4. Raptor
5. EasyStore

StoreHub

StoreHub offers an all-in-one operating system for F&B businesses across Southeast Asia, featuring cloud-based point-of-sale systems, including a QR order-and-pay feature with table management.

Headquartered in Kuala Lumpur, Malaysia, StoreHub has expanded with offices in the Philippines, Thailand, and China, serving thousands of businesses across the region.

Who StoreHub is Perfect For:

If you’re already using StoreHub POS and want to elevate your customer experience even further, we’ve got fantastic news for you!

EasyStore Integration: EasyStore now supports seamless integration with StoreHub POS, allowing you to sync POS orders from StoreHub POS to manage your customer experience from the EasyStore admin back office.

Xilnex

Xilnex's POS system is designed to cater both retail and F&B businesses looking to streamline their operations. 

Whether businesses are running a cozy café or managing a bustling retail outlet, Xilnex makes it easy to stay on top of everything, from inventory to customer orders, all in real-time.

It simplifies tasks like inventory tracking, sales, and customer management with a feature-rich system that’s perfect for businesses aiming to streamline their workflow.

Who Xilnex is Perfect For:

• Retail Outlets: Perfect for businesses that need seamless sales and inventory management.

• F&B Establishments: Ideal for reliable order management and table tracking.

• Growing Businesses: Great for businesses looking to scale with an easy-to-use POS system.

Why Xilnex POS: It integrates smoothly across channels, making everything easier to manage while providing flexibility as business grows 

Cegid

Who Cegid is Perfect For: 

• Retail Businesses: Cegid caters primarily to retail businesses such as fashion, lifestyle and specialty retails 

• Multi-Location Businesses: It designed to synchronize operations across multiple branches

• Omnichannel Integration: It targets businesses that seeks to manage both in-store and online sales at the same time.

Why Cegid POS: Cegid POS connects online and offline channels, streamlining inventory, sales, and customer data in one place. Scalable and efficient, it grows with your business, whether for one store or multiple locations. 

Raptor  

Raptor POS is a cutting-edge point-of-sale solution designed for businesses that value speed, security, and simplicity.

Thier point of sales system are tailored for the retail and F&B industries, Raptor POS combines user-friendly features with robust performance, streamlining daily operations and enhancing customer experiences. 

Whether businesses managing a café or a retail chain, Raptor POS simplifies tasks and grows with your business. 

Why Raptor POS: Raptor POS ensures fast transactions, even during peak hours, with real-time analytics and strong security to provide insights into sales, inventory, and customer behavior. 

EasyStore

Running a business means juggling multiple tasks, from managing inventory to handling customer orders, all while trying to stay ahead in a competitive market. 

EasyStore is designed to simplify that process—offering an all-in-one solution that integrates both online and offline sales into one seamless system. 

Whether you're just starting out or scaling up, EasyStore equips you with the tools to manage your business efficiently and deliver exceptional customer experiences.

Who EasyStore is Perfect For: 

• Unified Commerce Solution: Seamlessly integrate your online and offline operations for a smooth, streamlined workflow.

• Unified Performance: Track performance and align incentives across all outlets and staff to motivate everyone towards common goals, boosting overall efficiency.

• Crossed-Outlet Inventory: Staff can check stock at other outlets and fulfill orders, even if items are out of stock locally, boosting service and satisfaction. 

• Crossed-Outlet Membership: Allow outlets to recognize returning customers and offer personalized service with purchase history and perks.

• Payment Gateway Integration: Direct integration with multiple payment gateways simplifies transactions, making payments seamless and efficient.

Why EasyStore POS: It streamlines inventory, sales, and customer service across channels, syncing e-commerce and multi-channel platforms, while providing SMEs and startups with customizable solutions for easy scaling.

Conclusion 

Point of Sale (POS) system is more than just a tool for processing transactions—it's a vital touchpoint in a customer's journey. 

In today's retail and service industries, it's essential to connect all touchpoints, from your online store and marketplace to your social media, with customer-first tools that enhance the entire shopping experience. 

Choosing the right POS system can do more than just process sales. Look for a solution that not only handles transactions but also supports in different aspects that helps your business grow effortlessly across all touchpoints.  

EasyStore’s integration with these POS systems empowers businesses to deliver an exceptional experience, turning one-time shoppers into loyal customers.

EasyStore Unified Commerce Solution

EasyStore is a unified commerce solution that unifies retail and ecommerce business.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.