September 2025 Product Updates

By Cavan Koh · 12th September, 2025

文章目錄

Tools That Helps Business Grow

Every business runs differently, and customers engage in their own unique ways.

This month’s updates are designed to give business owners more flexibility and control, helping businesses adapt to different needs without compromising on customer experience.

From smarter inventory management to personalised loyalty settings, exclusive promotions, and faster fulfilment options.

Each improvement helps businesses run operations more smoothly while making every interaction with customers more seamless.

Export Order List with More Insights

When following up on orders or checking customer details, having all the information at hand can save time.

The export now includes several new columns:

Note – View any remarks made for the customer.
Tags – Quickly identify important customer tags.
Item Bundle Name – See if an item is part of a product bundle.
Extra Remark for App – Capture app-specific notes, messages, or date-time selections.

Now, business owners can have the all the order data right after exporting their order list.

Smarter Inventory Control with Multi Location Filters

Ever found yourself restocking across multiple locations and spending most of your time going back and forth just to check each location’s inventory?

With the "Enhanced Filter View", business owners easily get a clearer picture of product quantities across each location at a glance. This makes stock tracking simpler and helps ensure more accurate decision-making.

When exporting inventory from EasyStore, businesses also enjoy a more detailed view of each location’s inventory — making it easier to focus on specific locations whenever needed.

Note: Inventory report with specific location is only available when selecting “Export All Variants” during inventory export.

Choose the Right Fulfilment Location for Every Order

Imagine a customer walks into your store or contacts you directly through phone, WhatsApp, or social media to place an order.

While creating the manual order in your system, business owners can now choose which outlet or warehouse the stock should be deducted from.

This enhancement gives businesses greater flexibility in managing fulfilment, helping them ensure a smoother operations and faster order processing.

Spotlight Your Top Collections in Shopping App

Did you know the homepage of an app is where most customers start their shopping journey? That makes it the perfect space to showcase engaging and relevant content that keeps customers browsing longer

With the latest update, business owners now have greater control over what customers see first by having the flexibility to manage the item that will displayed on their Shopping App’s homepage.

Banner – Choose to display recommendation-based content such as articles, featured products, or top-selling products.

Product List – Manage the products displayed by selecting a specific collection, or leave it unselected to showcase all available products.

These updates make it easier to present relevant content and highlight the products you want customers to see, right from the start.

Manage Your Vendor Details in One Place

As business owners working with vendors, having complete and accurate information is key to better operations.

To support this, we have enhanced the "Vendors Management" with several improvements. The vendor listing page now displays Email and Phone columns, giving you quick access to important contact details.

The Add Vendor form has been upgraded with additional fields such as Phone, Email, Tax ID, Address, Contact Person, and Payment Term, making it easier to capture all necessary information in one place.

On top of that, the new Vendor Detail page provides a centralised view to manage and review vendor records more efficiently.

Pavillion Bukit Jalil Mall Integration

We have introduced a seamless retail management solution for businesses operating in Pavilion Bukit Jalil through EasyStore’s latest integration.

This new feature ensures that retail transactions are automatically synchronised with the mall’s system, streamlining operations, reducing manual work, and ensuring greater accuracy in reporting.

What you will benefit from:

Automatic Sales Synchronisation: Retail store transactions will now sync effortlessly with the Pavilion Bukit Jalil system, eliminating the need for manual input and ensuring data accuracy across platforms.
Daily Sales Data Upload: Sales data is automatically uploaded to the mall system every day at 11:40 PM, keeping your records accurate, consistent, and up to date.
Automated Transaction Reports: Daily transaction reports are seamlessly synchronised, providing businesses with accurate, real-time insights for better decision-making and operational efficiency.

Make Your Members Feel Special

Business owners can now customise the title and membership card design for “Basic Member.”

This added flexibility helps businesses to create a more exclusive and personalised loyalty experience for customers.

Decide When Your Vouchers Appear

Not every promotion needs to be for everyone. Maybe you want to thank your loyal customers, send a birthday treat, or run something just for a select group.

But with the voucher visibility settings, businesses can choose whether a voucher shows up to customers in their "Shop Vouchers" tab or stays hidden from their store and app.

Even if a voucher is hidden, it can still be shared directly with customers for other events such as customer appreciation, early access to new collection, or private campaign.

This way, businesses get the flexibility to run exclusive offers for the right customers, while keeping the shopping experience neat and focused for the rest.

Set Membership Expiry Your Way

Membership timelines aren’t always one-size-fits-all.

With the flexibility to set custom membership expiration dates, business owners can adjust expiry periods to fit real customer needs.

Whether it’s rewarding a top spender with extra months, setting a shorter term for a special promo, or ensuring the existing expiry dates remain the same when migrating customers from another platform.

Businesses has all the control to maintain the freedom of shaping their loyalty program as needed.

Let Customers Collect Orders Sooner

These days, most customers live quick-moving lifestyles where convenience and speed are expected. From work to daily routines, everything is about getting things done faster and shopping is no exception.

To match this pace, pickup cut-off times are now enhanced so customers can collect their orders within just a few hours.

Even if it’s a last-minute online purchase, customers can shop with peace of mind knowing they’ll still be able to pick up their order on the very same day.

Make Customers Love Buying from You

EasyStore empower brands to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that customers love.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.