Everything You Need to Know About senangPay
By Karyan Lee · 28th January, 2021

This blog was updated on 28 April 2025, for more information connect with our team: https://www.easystore.co/contact
Everything You Need to Know About senangPay
The rise of online businesses and internet banking has increased the demand for secure payment gateways like senangPay.
Without a payment gateway, sellers would need to manually share their bank account details, wait for customers to transfer payments, and manually verify each transaction.
This process is time-consuming and increases the risk of fraud and errors.
Introducing senangPay
senangPay is a payment gateway that enables businesses to accept online payments easily.
Customers can pay for your products using local online banking via FPX, credit or debit cards, and e-wallets such as Touch 'n Go (TNG), GrabPay, and Boost.
With senangPay, there’s no need to manually verify payments. Their secure encryption and verification technology handles everything automatically for you.
How to Start Using senangPay
To use a payment gateway like senangPay, you’ll need an online store with a product catalog where customers can add items to a virtual cart and checkout.
You can easily create an online store with EasyStore, which offers:
Customizable templates with drag-and-drop design
24/7 order capture
Built-in order and inventory management
SEO tools and blogging features
And more!
senangPay Transaction Fees
senangPay charges a 1.5% transaction fee for payments made via FPX online banking or e-wallets.
For card payments, the fees vary depending on your selected package:
senangPay Pricing (2022)
Packages | Starter | Advance | Special | Stripe (MYR) | Stripe (Multicurrency) |
Package price | RM300 | RM450 | RM1500 | RM450 | RM450 |
FPX | N/A | 1.5% | 1.5% | 2.0% | 2.0% |
Local debit/credit card | N/A | 2.5% | 1.8% | 2.1% | 4.1% |
Foreign debit/credit card | N/A | 2.7% | 2.5% | 3.9% | 5.9% |
e-Wallet | 1.5% | 1.5% | 1.5% | 1.5% | N/A |
Source: senangPay Fee, Costing and Feature Page
Documents Required to Register
To open a senangPay account, you will need:
A copy of your business registration license (SSM)
A bank account statement
Note: Individual merchants without SSM registration are not eligible to apply.
Documents can be uploaded easily through the senangPay dashboard—no need to send hard copies.
How Long Does Approval Take?
Document approval typically takes 3 to 14 working days.
Ensure you submit all required documents to avoid delays.
Is senangPay Safe?
Absolutely.
senangPay uses SSL encryption for every transaction and does not store sensitive card information.
Every card transaction is protected by a 6-digit 3D-Secure code sent to your mobile phone.
Additionally, senangPay has a dedicated Fraud Detection Team to monitor and prevent fraudulent activities.
Ready to accept payments seamlessly?
Start using senangPay for your business today!
Make Customers Love Buying From You
EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.
Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.
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