Introducing The Most Recent Product Enhancements

At EasyStore, our commitment is to bring you a variety of improvements that not only enhance your e-commerce experience but also place a strong emphasis on ensuring your customers are satisfied and have a convenient shopping experience.

These fresh updates empower you to elevate your business to new levels and establish long-lasting connections with your customer base, providing them with a shopping journey they won't forget!

EasyStore Aug-Sept 2023 Product Updates

1. [POS]: Single Tap To Apply Credit And Point
2. [POS]: Comprehensive Customer Insights
3. [POS]: Register New Customer In 2 Clicks
4. [POS]: Simplified Cart Management
5. [POS Payment]: E-wallet Scan And Pay with Razer Merchant Services
6. [Online Store]: Instant Login After Account Creation
7. [Admin: Product]: Set Product Exclusivity On Specific Channels
8. [Admin: Voucher]: Birthday Month Voucher
9. [Admin: Reports]: Enhanced Sales Report 
10. [Admin: Order]: Track Orders For Specific Outlets
11. [Admin: Order]: Customisable Tags
12. [Admin: Order]: Enhanced Packing Slip
13. [Admin: Report]: New Metric - Variant Policy
14. [Product]: 90 Days Inventory History 
15. [Product]: Performance Summary Dashboard
16. [Customer: Loyalty points]: Email Notification 
17. [Apps: EasyParcel MY]: Custom Fulfilment Weight 
18. [Marketplace: Shopee]: Free Shipping Option
19. [New Payment Gateway]: AxaiPay
20. [New App]: Appreciation Card
21. [New App]: Countdown Popup

1. [POS]: Single Tap To Apply Credit And Point

To make your customers' checkout experience even smoother, we've enhanced the flow to apply credit and points.

Once you've added your customers during checkout, the system automatically detects their available points or credit. 

With just a single tap on "Use Credit" or "Use Point", the system helps you apply the maximum points or credit for redemption, eliminating the need for manual selection.

However, if you wish to specify the amount or remove points or credit for redemption, simply click on it once. 

2. [POS]: Comprehensive Customer Insights

You can now view customers details in a single glance, gaining valuable insights to empower you to upsell and improve your business:

• Customer Since: Discover when your customer made their first purchase, fostering a sense of loyalty and enabling personalized interactions.

• Average Order Value: Gain a deeper understanding of the average purchases your customers make, with the opportunity to enhance their order values.

• Online In-Cart Items: Access valuable insights for upselling and cross-selling opportunities, helping you provide tailored recommendations and create stronger customer relationships.

• Membership Status: Keep track of your customers' progress toward the next tier with a visual progress bar. Encourage them to reach the next level for additional benefits and rewards, which can ultimately drive more sales and boost customer loyalty.

3. [POS]: Register New Customer In 2 Clicks

We've taken steps to enhance your customer search and registration experience in our POS system. 

Now, as you type in the search bar to find customers, the system will auto-search, making the process faster and more efficient. 

If the customer you're looking for isn't found, we've added a convenient quick button that allows you to register a new customer instantly.

4. [POS]: Simplified Cart Management

Here are the improvements we've made when it comes to cart management:

• "No Stock" Label: We've replaced the out-of-stock dialog popup with a clear "No Stock" label inside the items list so that you can easily identify items that are currently unavailable.

• Remove Product: You can now remove items in cart by simply reducing the quantity to zero.

• Cart Clearance: We've removed the confirmation dialogs when removing items from the cart.

These enhancements ensure a smoother and quicker checkout process for your convenience.

5. [POS Payment]: E-wallet Scan And Pay with Razer Merchant Services 

We are excited to announce that you can now enhance your POS payment options by accepting payments through the Razer Merchant Services E-Wallet.

This new addition allows you to seamlessly process payments by scanning customer e-wallet QR codes, providing a convenient and efficient payment experience for both you and your customers.

Please note that the currently supported currency for this feature is MYR.

6. [Online Store]: Instant Login After Account Creation

If you require new customers to create an account before checkout, our system now offers a seamless experience. 

Once they create an account, it automatically logs them in and guides them through the checkout process.

This streamlines the process and makes it easier for customers to complete their purchases.

7. [Admin: Product]: Set Product Exclusivity On Specific Channels

Introducing the new Product Channel Availability feature - designed to give merchants more control over where their products are displayed.

With this feature, you can now specify which channels each product is available in (e.g., online exclusive only), to help increase exclusivity for a product.

If a product isn't available within a particular channel, customers won't be able to view the product or complete a checkout there.

Here's how it works:

• By default, published products are accessible on all channels.
• Unpublished products will be hidden on all channels.
• Channel-specific product availability will only be activated when the merchant updates the channel settings.

This enhancement empowers you to tailor your product offerings to specific channels, ensuring a more personalized shopping experience for your customers.

Please note that the current supported channels are Online Store, Shopping App, and Point of Sale (POS) only.

8. [Admin: Voucher]: Birthday Month Voucher

We're thrilled to introduce the new Birthday Month Voucher feature, designed to enhance your customer engagement. 

Set up the automatic birthday voucher just once in Admin panel, and it will automatically send out birthday vouchers each month to your customers, adding a personal touch to their shopping experience.

• When does the voucher expire? The birthday voucher will remain valid throughout the birthday month and will expire on the last day of the birthday month or on the voucher's active end date, whichever comes first.

• When is the voucher assigned to the customer? Customers will automatically receive the voucher when they view the voucher list page during their birthday month. Additionally, if a customer updates their birthdate, and the current month is their birthday month, the voucher will also be auto-assigned to them.

• How many times can customers redeem? Customers can redeem only one birthday voucher per year.

9. [Admin: Reports]: Enhanced Sales Report 

If you find yourself regularly reading reports, then this feature will help to simplify your workflow. 

After generating your report, you'll find a "View More" button within the "Total Sales" metrics that will seamlessly direct you to the complete list of orders you received during the selected period of your report.

This enhancement provides you with easy access to comprehensive total sales details, streamlining your analysis and helping you make more informed business decisions.

10. [Admin: Order]: Track Orders For Specific Outlets

We've introduced a new filter that allows you to seamlessly navigate your orders based on your store locations.

Here's how you can navigate it:

Select "Filter By" > Choose "Location" > Select your preferred location.

This enhancement empowers you to efficiently manage and track orders specific to each store location, ensuring a smoother and more organized order management process.

11. [Admin: Order]: Customisable Tags