This blog was updated on 28 May 2025, for more information connect with our team: https://www.easystore.co/contact 

EasyStore and UOB Malaysia Redefine Checkout and E-Invoicing for Retailers

FOR IMMEDIATE RELEASE

KUALA LUMPUR, October 22, 2024 — EasyStore and UOB Malaysia recently co-hosted an exclusive event at Menara UOB, introducing cutting-edge payment and e-invoicing solutions designed to empower Malaysian SMEs.

This strategic collaboration integrates UOB DuitNow Dynamic QR and e-invoicing with EasyStore’s Unified Customer Experience (UCX) platform—enabling merchants to simplify operations, enhance efficiency, and compete more effectively in today's fast-paced retail environment.

A Unified Approach to Customer Experience

At the event, attendees explored how the seamless integration of UOB’s services with EasyStore’s UCX enables merchants to deliver personalized and consistent shopping experiences across all channels. 

By prioritizing convenience and automation, EasyStore continues to help businesses elevate their operations and customer satisfaction.

EasyStore is ready for e-invoicing.

Malaysian retailers at the e-invoicing workshop.

UOB DuitNow Dynamic QR: Powering Fast, Cashless Payments

Unlike traditional QR payments, UOB’s DuitNow Dynamic QR displays the transaction amount automatically, eliminating manual entry and speeding up the checkout process.

Customers simply scan, tap "pay," and complete the transaction in seconds.

Integrated with EasyStore’s POS system, the Dynamic QR provides real-time payment updates, enhancing both customer experience and backend efficiency.

Key Benefits of Dynamic DuitNow QR Integration:

• Ideal for Small Transactions: Automated reconciliation and next-day settlement make it perfect for high-volume retail environments.

• Minimized Errors: Ensures accurate payment values and clear transaction references.

• Cross-Border Compatibility: Supports payments from countries like Singapore, Thailand, and Indonesia, enabling merchants to serve international customers seamlessly.

EasyStore’s E-Invoicing Solution for 2025 Compliance

With e-invoicing becoming mandatory for all Malaysian businesses by 1st July 2025, early adoption is key. 

EasyStore’s platform supports direct API integration with the MyInvois Portal, allowing businesses to automate submission and reduce manual work.

A dedicated e-invoice dashboard helps merchants monitor submission status, access history, and quickly respond to customer inquiries.

Customer-Centric E-Invoicing Features:

• Request Flexibility: Customers can request e-invoices post-purchase, online or in-store. EasyStore stores their tax info for future use to simplify repeat transactions.

• Easy Access: E-invoices are available via the MyInvois QR code within customer accounts through the online portal or shopping app.

• Instant Notifications: Customers receive email confirmations once their e-invoice is successfully issued, building transparency and trust.

Building Seamless Experiences for the Future

Together, UOB Malaysia and EasyStore offer retailers a complete checkout and compliance solution—from efficient, error-free payments to smooth, automated e-invoicing.

This partnership supports SMEs in delivering exceptional omnichannel experiences that meet evolving customer expectations and drive long-term loyalty.

EasyStore remains committed to helping Malaysian retailers transition to digital commerce with unified tools that simplify operations and enhance every step of the customer journey.

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.