This blog was updated on 26 May 2025, for more information connect with our team: https://www.easystore.co/contact 

1. Unified Inventory Management

Real-time inventory visibility across all channels prevents stockouts, reduces overselling, and keeps your customers satisfied.

• Enhanced Product Management: Create and manage your product catalog once, and apply it seamlessly across your online store, physical outlets, and bazaars.

• Real-time Inventory Sync: Every sale—whether online or offline—instantly updates stock levels, giving you an accurate view of inventory at all times.

• Traceable Stock Transfers: Easily track stock movements between stores or event booths, ensuring tight control and visibility over your inventory flow.

2. Unified Sales Process

Centralize transactions and streamline the purchase journey, no matter where your customers engage.

• Enquire Online, Convert Offline: Track items in online carts to identify customer interests and guide offline staff in providing tailored, in-store recommendations.

• Buy Online, Pick Up In-Store (BOPIS): Offer greater flexibility by letting customers place orders online and collect them at physical outlets with ease.

• Buy In-Store, Ship to Customer: Let customers order in-store and have their items delivered directly to their homes—extending convenience beyond your four walls.

3. Unified Membership Program

Strengthen customer loyalty with a unified experience across all touchpoints—physical or digital.

• Dynamic Rewards Points: Customers can redeem points and vouchers at both retail outlets and online stores, ensuring a seamless loyalty experience.

• Tier-Based Memberships: Reward loyal customers with exclusive benefits as they progress through membership tiers, increasing long-term engagement.

• Member App: Give customers access to a personalized shopping assistant where they can track their wishlists, order history, and communicate directly with staff via in-app live chat.

• Members-Only Invites: Host exclusive events and promotions to create a premium, members-only experience that enhances brand loyalty.

4. Unified Staff Management

Empower your team with intuitive tools built to support day-to-day retail workflows.

• Multi-Outlet Staff Access: Enable staff to manage multiple outlets simultaneously with role-based access control for greater operational oversight.

• Staff Shift Management: Staff can check in, record opening and closing balances, and ensure accountability with each shift.

• Shift Reporting: Track sales performance by individual staff or shifts to better understand productivity and optimize staffing strategies.

5. Unified Back Office

A centralized system simplifies daily operations and fuels strategic business growth.

• Collect First-Party Data: Leverage customer data to create personalized campaigns and refine business decisions with meaningful insights.

• Unify Online and Offline Operations: Manage your entire business through one system—covering everything from sales to logistics—no matter where transactions happen.

• Scale with Confidence: As your business grows, EasyStore’s unified system grows with you—making it easy to expand into new markets, channels, or locations without added complexity.

This refreshed interface is optimized for performance, especially during peak hours, with new tools to elevate the checkout experience and make operations more efficient.

What’s New:

• Customisable Quick Actions and Navigation: Tailor the checkout flow to your business needs by assigning priority actions and tools, helping staff navigate more efficiently.

• Smart Discount Insights: Offer real-time promotions and discounts based on customer data, allowing staff to maximize value and satisfaction during checkout.

• Universal Scan and Search: Instantly search for products, customers, and orders all in one place—making every transaction faster and more intuitive.

• Staff-Friendly UI/UX: The simplified interface is easy for both new and experienced team members to learn, especially useful during fast-paced events or busy sales periods.

How to Activate the New EasyStore mPOS

For Mobile/Tablet:

1. Log into the EasyStore App

2. Activate “Point-Of-Sale”

3. Tap the 3-dot icon in the top-left corner

4. Select “Try The New Version” and relaunch the app

For Web:

1. Visit EasyStore Admin

2. Activate “Point-Of-Sale”

3. Click the 3-dot icon at the top-left

4. Select “Try The New Version”

Transform Your Retail Experience

From streamlined inventory and centralized operations to personalized loyalty and effortless checkouts, EasyStore’s mPOS is more than a POS system—it’s a bridge between digital and physical retail.

With the latest updates, you’ll gain smarter tools and better insights to deliver the unified shopping experience your customers expect—anytime, anywhere.

Start embracing a new era of modern retail today.

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.