Increase Profits by Rewarding Your Customer
By Frost Chen · 20th November, 2014

This blog was updated on 10 March 2025, for more information connect with our team: https://www.easystore.co/contact
You probably have competitors that sell the same products or services. With all the choices your consumers have, retaining customers is not an easy process.
Fortunately, as Harvard Business School report states, increasing customer retention rates by 5% increases profits by 25% to 95%. Customer retention is not only important for profits, but it also cost a fraction of the effort needed to acquire a new customer. So, basically the key to increase profits in your business is to keep your customers loyal. We can keep them loyal by keeping our customers feel appreciated by our business. That’s easy to say, but how do we make them feel appreciated?
Reward them!
Loyalty program can play a big role in earning customer’s trust. One of the best ways to earn and keep your customer’s trust is to consistently remind them that we are not here only for the first purchase. Constant email updates, promotions, and sharing of information will win customer loyalty and trust.
Last but not the least, reminding your customers to engage when they haven’t interacted for a while is a way to let them know that we need them. Through this encouragement, it helps businesses build a loyal user base for those in habit of using your product. Some loyalty programs even provide additional benefits for regular customers, a way to display extra appreciation that sticks around.
With MOLPay’s collaboration with BCARD loyalty program will definitely provide a well-qualified loyalty program for online businesses looking for a free and experienced two-tier loyalty platform. It serves as a platform for award winning brands in providing point collection and redeeming program, constant promotions, and also an opportunity to upsell or cross-sell between brands. BCARD is the first loyalty program in Malaysia that enable points collection and redemption online.
You can either choose the best solution for your business or see your loyal customers walking away from you. Your choice.
And you know what, you can be part of this loyalty program for FREE! Talk to us on how to enable this feature.
Source: http://molpay.com/v2/blog/boost-your-sales/156-increase-profits-by-rewarding-your-customer
Make Customers Love Buying From You
EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.
Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.
Embrace UCX and redefine your business success today
Discover how UCX can elevate your customer engagement with a truly unified journey for your customers, streamline operations, and drive growth across all channels.
Contact Usบทความล่าสุด
-
Online Store vs. Marketplaces: What's Best For Your Brand?
By Kelie Wong · 19th Jun, 2025
-
EasyStore's 2025 Commerce Tour Kicks Off in Penang: Empowering 1000 SMEs
By EasyStore Press · 18th Jun, 2025
-
Why Malaysian Retailers Are Switching To EasyStore in 2025
By EasyStore Team · 15th Jun, 2025
-
10 Must-Try Features Before Your Trial Ends
By EasyStore Team · 15th Jun, 2025
-
Tech Meets Retail: EasyStore Showcases Tools That Power SME Growth
By Chan Yu Xuan · 15th Jun, 2025
-
Supporting Small Businesses: EasyStore Collaborates with E3Hubs and AMBTY to Strengthen Malaysia’s SME Sector
By Chan Yu Xuan · 15th Jun, 2025