5 Things That Will Surprise Customers Inside EasyStore Shopping App
By Cavan Koh · 20th December, 2024
Imagine surprising your customers with things they didn’t even know they wanted, ones that not only enhance their shopping experience but also keep them coming back for more
Based on a survey of customers aged 18 to 64, 89% of consumers are more likely to shop with a brand that offers personalized and engaging experiences.
One of the ways to do is through Shopping App, where customers can seamlessly browse, shop, and connect with your brand at their convenience with a personalized shopping experience.
In this blog, we’ll explore five surprising things of EasyStore Shopping App that will leave your customers pleasantly surprised and excited to shop again. Ready to take your shopping experience to the next level?
5 Surprises Inside the EasyStore Shopping App:
The EasyStore Shopping App isn’t just another shopping platform, it's packed with features that surprise and delight.
1. Personalized Favorites at a Glance
Shopping just got smarter and more intuitive. As customers browse a product with the shopping app, the app’s smart system work in the background to suggest additional items based on what they’re viewing or have previously purchased.
These recommendations are carefully tailored to user's preferences, helping them discover new favorites they might have otherwise missed.
Whether it’s complementary products, similar items, or trending picks, this feature encourages customers to explore more options that align with their interests.
With EasyStore Shopping App, customers are more likely to find what they love, stay engaged, and continue exploring.
2. One Tap to Customer's Favorites
Running out of favorite items shouldn’t make customers feel like a hassle. Whether it’s something in their wishlist or a daily essential item, repurchasing has never been simpler. With the EasyStore Shopping App, one-click repurchasing means no more waiting.
With a quick glance at order history, customer can easily find and reorder their favorite items without scrolling through the entire catalog.
Plus, the app remembers every customer's shipping and payment details, ensuring no re-entering of customer's details required. With just a few taps, customer's order will be on its way—effortless and quick.
The EasyStore Shopping App priorities convenience, saving time and effort while ensuring customers always have what they need at their fingertips.
3. Smart Product Search
Shopping used to feel like a series of steps that didn’t always flow together. If a customer found something they liked in a store but wasn’t ready to buy it immediately, they had to rely on memory or scribble down details.
Similarly, if a product was out of stock, it meant having to go without or try again later. Online shopping often didn’t sync well with in-store experiences, making it easy to forget what they wanted or feel disconnected between platforms.
With this Smart Product Search, shopping is faster and more connected. Customers can quickly find what they’re looking for by typing keywords or product names.
If they’re in-store but not ready to buy, they can scan the product barcode with the app’s camera, adding it to their wish list to purchase later, whether it’s restocked or when they’re ready.
This integration of online and offline shopping saves time, reduces hassle, and ensures customers never miss out on their desired products.
4. Real-Time Order Status
Customer no longer need to wonder and live the days of uncertainty about when their items will arrive or where the delivery process.
From the moment customer complete their purchase to the moment the items arrive at the doorstep, they can track their order every step of the way.
This level of transparency ensures that customers are always informed about the status of the order, offering peace of mind throughout the process.
Whether it’s shipping updates, delivery dates, or any changes along the way, it can easily access all the information needed.
Not only does real-time order tracking provide greater convenience, but it also enhances the overall shopping experience, eliminating any uncertainty.
5. Vouchers at Your Fingertips
It’s frustrating when customers are all set to shop but can’t find those discount vouchers. Searching through old emails or past orders can waste plenty of time, and sometimes, customers might even miss out on the best deals just because they’re buried somewhere hard to find.
With the EasyStore Shopping App, that’s a thing of the past. All membership vouchers are just a tap away making it easy for your customer to find and always available when they need them most.
Whether it's browsing, shopping, or checking out, customer can quickly view which vouchers are available, ensuring they never miss out on any of the fantastic offers.
It’s the simplest way to shop smarter and enjoy the best deals without any hassle.
Personalized Shopping Experience with Branded App
Customers can now enjoy a shopping experience that’s truly their own, with an app designed specifically for the brand they love.
Instead of scrolling through a marketplace app filled with other brands, they can download an app that showcases just one brand.
Featuring just customer's favorite brand’s logo, name, and tailored design, this app offers a more seamless and personal shopping experience.
Whether it's browsing a product, tracking orders, or enjoying exclusive offers, everything happens in an app dedicated entirely to customer's favorite brand.
Customers enjoy a more personal shopping experience that feels uniquely theirs, building a stronger sense of connection and making them feel valued and engaged with the brand they love.
Conclusion
The EasyStore Shopping App is more than just a tool for transactions, it’s a platform that surprises, delights, and elevates your customers' shopping experience.
From personalized profiles to smart product searches, real-time updates, and branded experiences, the app is packed with features that keep customers engaged and coming back for more.
In an age where customer expectations are higher than ever, providing convenience, personalization, and transparency is no longer optional, it’s essential.
With EasyStore Shopping App, you’re not just meeting these expectations; you’re surpassing them.
EasyStore Unified Commerce Solution
EasyStore is a unified commerce solution that unifies retail and ecommerce business.
Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.
Embrace UCX and redefine your business success today
Discover how UCX can elevate your customer engagement with a truly unified journey for your customers, streamline operations, and drive growth across all channels.
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