How Web Analytics Can Boost Your Online Business
By Eric Lian · 2nd October, 2018

This blog was updated on 16 April 2025, for more information connect with our team: https://www.easystore.co/contact
How Web Analytics Can Boost Your Online Business
Analytics is the process of collecting, processing, analyzing, and reporting website data to better understand and optimize web usage — essentially, observing and analyzing visitor behavior on your website.
With built-in analytics tools for your online store, you can conveniently track and review important data on purchases, customer behavior, and overall store performance.
You’ll gain insights into which products are selling, who your top customers are, sales by country and currency, and much more.
Why is this valuable for online businesses?
Here’s what analytics can do for you:
1. Guide Future Decisions
By analyzing which products perform best, you can make informed decisions about what to offer next — whether it’s new products, services, or content.
Using real data to guide your strategy ensures you’re meeting your customers’ actual interests and needs.
2. Identify Your Best Customers
While having a large customer base is great, it’s often a small group of loyal customers that drive most of your revenue.
In fact, around 70% of sales typically come from repeat purchases made by a small segment of customers.
Analytics helps you identify and focus your efforts on these valuable customers, increasing their lifetime value.
3. Review Historical Data & Trends
Analytics tools allow you to track how your visitor traffic and sales patterns have changed over time.
This helps you identify seasonal trends, evaluate the performance of past marketing campaigns, and determine which products or pages attract the most attention at specific times of the year.
4. Understand Customer Behavior
Beyond tracking marketing performance, analytics lets you dive into how users interact with your website.
By analyzing click behavior, page visits, and navigation paths, you can identify your most engaging content and pages that may need improvement.
Some tools even record user sessions so you can see exactly how visitors interact with your site.
Conclusion
Web analytics is a powerful tool for any online business.
When used correctly, it provides invaluable insights that help improve your website, refine your offers, and outperform your competitors.
Don’t just admire pretty charts — learn to turn those numbers into actionable strategies for growth.
Make Customers Love Buying From You
EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.
Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.
Embrace UCX and redefine your business success today
Discover how UCX can elevate your customer engagement with a truly unified journey for your customers, streamline operations, and drive growth across all channels.
Contact UsArtikel terbaru
-
April 2025 Product Updates
By Cavan Koh · 13th Apr, 2025
-
March 2025 Product Updates
By Cavan Koh · 9th Mar, 2025
-
How These Retailers Use UCX to Prepare for Ramadan—and Keep Customers Coming Back
By Frost Chen, Poh Sook Yan · 2nd Mar, 2025
-
1,000 SMEs to Benefit: EasyStore and Partners Sign MoU to Empower Unified Customer Experience (UCX) for Retail and Ecommerce
By EasyStore Press · 26th Feb, 2025
-
Let Business Help Business Supports Over 1000 Local SMEs Across Malaysia
By Amirul Asraf · 15th Feb, 2025
-
EasyStore Launches Brand App: A Game-Changer For Customer Experience
By Kelie Wong · 13th Feb, 2025