This blog was updated on 23 May 2025, for more information connect with our team: https://www.easystore.co/contact 

EasyStore Product Updates: Smarter Inventory, POS & Customer Tools (June–July 2023)

At EasyStore, we’re continuously evolving to enhance your business operations and customer experience. Our latest updates for June and July introduce tools that streamline inventory management, personalize customer engagement, and improve your omnichannel selling efficiency.

Explore what’s new:

[Inventory Transfer]: Track Inventory Movement Between Outlets

Managing stock across multiple outlets just got easier. 

With the new Inventory Transfer feature, you can:

• Create and track stock movements between locations

• Select origin and destination outlets

• Choose products to transfer and add shipment details

• Notify receiving outlets for verification and acknowledgment

This ensures seamless, transparent transfers that prevent stock mismanagement.

[Live Chat]: Built-In Messaging for Your Store

Engage with customers in real-time using our built-in Live Chat—no need for third-party platforms like WhatsApp or Telegram. 

All messages are managed in your EasyStore Inbox, helping you respond faster and stay organized.

[Themes]: 2 New Templates

Refresh your store with two newly released themes:

• Muse (Demo Page)

• Essence (Demo Page)

These themes provide visually stunning and mobile-responsive layouts to match your brand’s style.

[POS Enhancements]

Our POS system received several updates to improve checkout flexibility and security:

1. Check Customer Cart Items: View items customers added online when they visit your physical store—perfect for cross-selling.

2. Product-Specific Discounts: Apply RM or % discounts on individual items at checkout.

3. Split Payments: Accept multiple payment methods or allow partial payments for orders.

4. Cash In/Out Reporting: Track all POS cash movements and view staff shift histories.

5. Barcode Scanning (Web POS): Scan product barcodes via web POS to speed up transactions.

6. Apply Credit Interface Update: Credit usage is now located in the “Payment Card” section.

7. Order Price Rounding: Automatically round totals for MYR, SGD, and INR to avoid awkward decimal values.

8. Staff Permissions by Outlet: Grant POS access by outlet to enhance security and control.

[Facebook Live]: Detailed Post-Live Analysis

Track the success of your live sales sessions more effectively. Analyze product performance using product codes and identify issues such as out-of-stock items or invalid entries.

[Apps & Integrations]

• Shopee Indonesia Integration: Expand your reach by syncing products, inventory, and orders with Shopee Indonesia—just like you do with Shopee Malaysia.

• EasyParcel Malaysia – Fallback Shipping: Show backup shipping options when real-time rates aren't available to avoid losing customers during checkout.

[Product Permissions]: Control Over Data Access

Assign specific import/export permissions for staff:

• View/edit price, cost price, or inventory only with granted access

• Helps safeguard sensitive product data

[Credit System Enhancements]

1. New Credit Calculation: Customers now earn credit based on the actual amount spent after using credits.

2. Improved Credit Interface: Easily assign, deduct, and track credits in a new Credit History section.

[Customer Management Tools]

1. Non-Member Filter: Identify and target customers who haven’t registered as members for more effective campaigns.

2. Flexible Birthdate Settings: Let customers update their birthdate once a year, enabling more accurate birthday marketing.

[Voucher System Improvements]

1. Welcome Voucher: Automatically issue a voucher to new customers—either through sign-up on the online store/member app or when manually added.

2. Voucher Expiry Settings: Set specific expiry periods or exact valid dates for better control over your promotions.

Need Help with the New Features?

We’re here to support your journey toward building a smarter, more efficient business. If you have any questions or need guidance using these updates, don’t hesitate to reach out to our team.

Thank you for choosing EasyStore!

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.