5 Ways the EasyStore Shopping App Surprises and Delights Your Customers

By Cavan Koh · 19th December, 2024

5 Ways the EasyStore Shopping App Surprises and Delights Your Customers | EasyStore

This blog was updated on 28 May 2025, for more information connect with our team: https://www.easystore.co/contact 

5 Ways the EasyStore Shopping App Surprises and Delights Your Customers

Imagine delighting your customers with features they didn’t even expect—ones that elevate their shopping experience and keep them coming back.

A recent survey of consumers aged 18 to 64 found that 89% are more likely to shop with a brand that offers personalized and engaging experiences

One of the best ways to deliver this is through a dedicated shopping app, where customers can browse, shop, and engage with your brand conveniently—and in a more personalized way.

In this blog, we’ll explore five standout features inside the EasyStore Shopping App that can truly surprise and excite your customers, encouraging loyalty and repeat purchases.

1. Personalized Favorites at a Glance

Shopping just became smarter. 

As customers browse the EasyStore Shopping App, the system automatically recommends products based on their viewing history and past purchases.

EasyStore Personalized Favorites at a Glance

These personalized recommendations help customers discover new favorites that match their tastes—whether it’s related products, similar styles, or trending items. 

By making discovery easier, the app keeps shoppers engaged and encourages exploration.

With EasyStore’s smart suggestions, customers are more likely to find what they love and stay connected with your brand.

2. One-Tap Reordering for Favorites

Reordering a favorite item should never be a chore. 

Whether it’s a top-selling product or a daily must-have, the one-click repurchase feature makes it incredibly easy.

EasyStore One-Tap Reordering for Favorites

Customers can quickly revisit their order history, find the items they love, and place an order with just a few taps. 

No more digging through the catalog or re-entering payment and shipping details—the app remembers everything.

This streamlined process not only saves time but also increases the likelihood of repeat purchases by making reordering effortless.

3. Smart Product Search and In-Store Scanning

What happens when a customer sees something they like in-store but isn’t ready to buy? 

Or if a product is out of stock?

EasyStore Smart Product Search and In-Store Scanning

With Smart Product Search, they can simply scan the product barcode using the app to save it to their wishlist. 

This means they can come back and purchase later—whether the item is restocked or when they’re ready.

The integration of offline and online shopping helps reduce friction, bridge gaps, and ensure customers never forget the products they’re interested in.

4. Real-Time Order Tracking

No more guessing when an order will arrive. With real-time order updates, customers can track their delivery from the moment they check out until the package reaches their doorstep.

EasyStore Real-Time Order Tracking

They’ll receive notifications on order status, shipping updates, and delivery timelines, helping them stay informed at every step.

This transparency not only builds trust but also enhances the shopping experience by reducing uncertainty and eliminating customer frustration.

5. Vouchers Right at Checkout

It’s frustrating to forget or misplace a discount voucher when it’s time to shop. 

The EasyStore Shopping App solves this by keeping all available vouchers in one easily accessible place.

EasyStore Vouchers Right at Checkout

With vouchers stored within the app, customers can check available offers while browsing or at checkout, ensuring they never miss a deal.

This feature encourages conversions by making savings seamless, timely, and stress-free.

Personalized Shopping with a Branded App

Unlike marketplace apps that showcase multiple brands, EasyStore’s Shopping App offers a dedicated, branded experience

Customers download an app featuring only your brand’s logo, name, and personalized design.

EasyStore Personalized Shopping with a Branded App

Whether they’re exploring products, tracking orders, or enjoying exclusive offers, they do it all in an app made just for your brand—deepening their emotional connection and creating a stronger sense of loyalty. 

Conclusion

The EasyStore Shopping App goes beyond transactions—it creates an engaging and personalized journey for every customer.

From smart recommendations and reordering to in-store scanning and real-time tracking, each feature is designed to enhance convenience, boost satisfaction, and drive loyalty.

In a competitive retail landscape where expectations are higher than ever, the brands that win are those that surprise and delight. With the EasyStore Shopping App, you're equipped to do exactly that.

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.

Embrace UCX and redefine your business success today

Discover how UCX can elevate your customer engagement with a truly unified journey for your customers, streamline operations, and drive growth across all channels.

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