This blog was updated on 06 May 2025, for more information connect with our team: https://www.easystore.co/contact 

EasyStore Feature Enhancements: January 2022 Highlights

We’re kicking off 2022 with several exciting feature enhancements designed to improve your selling experience on EasyStore. 

This month’s updates focus on marketplace integrations, order return processes, customer credit tracking, and logistics and payment improvements.

Here’s what’s new:

New Features

1. [Payment] New Payment Solution – Share Commerce

Great news! EasyStore now supports Share Commerce as a new payment gateway. 

Share Commerce is a Malaysia-exclusive solution that accepts MYR and supports the following payment methods:

• Credit/Debit Cards

• Buy Now Pay Later (BNPL)

• Online Banking

• E-wallets

Find out how you can integrate Share Commerce with EasyStore here

Feature Enhancements

1. [Sales Channel] Marketplace Enhancements for Improved Efficiency

If you’re selling on Shopee or Lazada, don’t miss these valuable updates:

• Filter Shopee and Lazada orders by sync status

• Search multiple orders at once by separating them with commas

• Real-time syncing of marketplace orders to the EasyStore Admin Panel

• Automatic fulfillment status updates from marketplaces to EasyStore

We’ve also provided a helpful reference for understanding how similar order statuses are labeled across Shopee, Lazada, and EasyStore.

Learn more in our Shopee and Lazada help article.

2. [Feature] Enhanced Order Return Process

We’ve introduced an approval stage in the return process, allowing sellers to assess the condition of returned items before issuing refunds. 

This gives you more control and time to manage returns efficiently.

3. [Logistics] Simplified Integration with Ninja Van Malaysia

No more sandbox accounts or test orders! We've streamlined the process to integrate Ninja Van with EasyStore in just three steps.

See how the new Ninja Van integration works

4. [Customers] Track Customer Credit History at a Glance

You can now view detailed credit transaction history for each customer directly in EasyStore.Here’s what you can track:

• Date of the order

• Credits earned from an order (IN)

• Credits used on an order (OUT)

• Remaining credit balance (BALANCE)

Conclusion

We hope these updates make managing your business on EasyStore even smoother. 

Stay tuned—more enhancements are on the way. Follow us on our social channels for the latest news and updates.

Wishing you a successful and prosperous start to the year. Happy Chinese New Year!

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.