This blog was updated on 05 May 2025, for more information connect with our team: https://www.easystore.co/contact 

EasyStore Q3 2021 Product Updates: July – September

Our Q3 product updates are here! 

This quarter brings a wide range of improvements—from checkout and inventory management to integrations for payments, shipping, and sales channels.

Let’s take a closer look at what’s new and enhanced to help your business grow more efficiently.

New Features

1. [Sales Channel] Accept Orders from WeChat via Order Form

One of our goals at EasyStore is to simplify multichannel selling. 

We’re excited to introduce a new WeChat Order Form that replicates the WeChat experience, allowing customers to place orders directly.

No more manual tracking of WeChat orders. Simply:

1. Add your product to the WeChat order form

2. Copy and share the link with your customer

All orders will automatically sync to your EasyStore Admin Panel.

Learn how it works

2. [Inventory] Forecast Your Stock with Inventory Forecasting

Inventory Forecasting helps you predict when stock will run out. 

Accurate forecasting prevents overstocking and enables better financial planning—especially around shopping events like 10.10, 11.11, and Christmas.

Benefits of inventory forecasting:

• Maintain optimal stock levels

• Allocate resources efficiently

• Improve the sales process

• Anticipate competitor movement

Learn more about inventory forecasting

3. [App Integration] Simplify Accounting with AutoCount On-The-Go (AOTG)

AutoCount is now integrated with EasyStore to streamline your accounting process. 

With just one click, sync your orders, product details, and refunds.

What can AutoCount do?

• Automatically update changes in product price, cost, and stock between EasyStore and AutoCount

• Sync product info both ways

• Automatically create new products or variants in AutoCount

• Access company performance with real-time reports via AOTG

Learn more about AutoCount integration

4. [Logistics] New Overseas Fulfillment Partners

iStore iSend

A full-suite fulfillment provider offering warehousing, pick & pack, delivery, and real-time tracking. Integrated directly with EasyStore.

Find out how iStore iSend works with EasyStore

Skynet Malaysia

Now integrated with EasyStore! You can fulfill orders and download the Airway Bill (AWB) directly to simplify logistics and accelerate delivery.

Learn more about Skynet integration

Feature Enhancements

1. [Checkout] Customize Your Auto-Cancellation Time

Worried about unpaid orders sitting idle? 

You can now set an automatic cancellation and restock time for unpaid orders—choose between 12 or 24 hours.

Set up auto-cancel & restock

2. [Checkout] New Checkout Page Interface

Our revamped checkout page allows you to:

• Arrange payment methods more cleanly

• Offer pickup options for customers or their representatives

This cleaner interface improves the shopping experience and increases conversion.

3. [App Integration] Customize Product Rating Emails

After delivery, EasyStore automatically sends product review emails to customers. 

With the latest update, you can now:

• Edit the email content

• Resend product rating requests manually

Customize your product rating emails

4. [Sales Channels] Multilingual Order Forms

Your order forms now support multiple languages so customers can shop in their preferred language.

Available languages:

• English

• Simplified Chinese

• Traditional Chinese

• Thai

5. [Orders] Export Orders with More Billing and Fulfillment Details

When exporting orders to CSV or Excel, you can now view four additional fields:

• Billing Sub-District

• Billing District

• Fulfillment Sub-District

• Fulfillment District

6. [Sales Channels] EasyStore Mobile App Enhancements

The mobile app now includes:

• Filter options by sales channel, salesperson, or date in the report section

• Ability to edit order fulfillment status directly from the app

Learn more about the EasyStore Mobile App

7. [Logistics] Lalamove Malaysia Now Covers Pulau Pinang and Johor

Looking to expand your reach? Lalamove Malaysia now supports:

Pulau Pinang (whole area)

Johor areas:

• Johor Bahru

• Senai

• Tiram

• Kulai

• Kelapa Sawit

• Pasir Gudang

• Gelang Patah

• Nusajaya

• Pulai

Ready to Explore These Updates?

At EasyStore, we’re committed to continuously improving your selling experience—by listening to merchant feedback and evolving our features. 

Try out these new tools and enhancements to make your business more efficient and customer-focused.

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.