Introducing EasyStore Brand App: Elevate Customer Experience with a Branded Mobile App

By Kelie Wong · 14th February, 2025

Introducing EasyStore Brand App: Elevate Customer Experience with a Branded Mobile App | EasyStore

This blog was updated on 28 May 2025, for more information connect with our team: https://www.easystore.co/contact 

Introducing EasyStore Brand App: Elevate Customer Experience with a Branded Mobile App

Customers today expect brands to be just a tap away. 

With mobile shopping becoming second nature, businesses must stay close to their customers—literally.

54% of mobile commerce payments are made through shopping apps, making them the preferred method over browsers.

70% of shoppers are more likely to purchase from an app already installed on their phone.

78% of shoppers research products online before heading to a store, using apps to compare prices, browse products, place pickup orders, redeem rewards, and stay informed about new arrivals.

With so many choices available, having your own mobile app on your customers’ devices makes it easier for them to choose your brand every time.

That’s why EasyStore has launched the Brand App—a white-label mobile app that helps retailers create a personalized, seamless, and convenient shopping experience for their customers.

Here’s how it works and why it’s a game-changer.

What is EasyStore Brand App?

EasyStore Brand App is a white-label shopping app that carries your brand name, logo, and identity. 

It provides a fully branded mobile experience that allows you to stay top of mind and top of screen—directly on your customers’ phones.

With your own app icon, app name, and store design, your customers enjoy a familiar, immersive experience tailored to your brand.

What Customers Love About Brand App

EasyStore Brand AppEasyStore What Customers Love About Brand App

1. Effortless Shopping, Always Within Reach

EasyStore Effortless Shopping, Always Within Reach

  • Quick Login: Customers can log in instantly with just a phone number and OTP.

  • Always Logged In: Once logged in, customers remain connected for faster future access.

  • Immersive Experience: No distractions, just your products and promotions presented exactly how you want.

  • Personalized Offers: Delight customers with member-exclusive promotions, early access to new arrivals, and loyalty perks.

2. Customers Feel Cared For

EasyStore Customers Feel Cared For

  • Wishlist Sync: Customers can save products to wishlists and browse them later.

  • Birthday & Festive Surprises: Automatically send vouchers during special occasions like birthdays or membership anniversaries.

  • Push Notifications: Keep customers updated on orders, restocks, new collections, and promotions—directly through the app.

3. Unforgettable In-Store Integration

EasyStore Unforgettable In-Store Integration

  • Member Barcode Scan: Staff can scan a customer’s e-member barcode to personalize recommendations.

  • In-Store Voucher Redemption: Let customers redeem app-exclusive vouchers at physical stores—no need for physical loyalty cards.

  • Scan & Save: Customers can scan product barcodes in-store to save items to their app wishlist for later purchase.

How Brand App Makes Your Business Stand Out

EasyStore How Brand App Makes Your Business Stand Out

  • Custom App Icon: Display your logo on customers’ home screens for better brand recall.

  • Custom App Name: Increase brand visibility and build trust by using your brand name on the app.

  • Custom Store Screenshots: Personalize your app store visuals to better communicate what your app offers.

  • Custom Feature Banners: Highlight campaigns, new arrivals, or member benefits directly in the app.

  • Full Ownership: You control the customer journey, branding, features, and first-party data—allowing for better personalization and marketing strategies.

How Customers Can Download Your Brand App

Once your Brand App is activated, you'll receive a unique download link and QR code to share with customers.

EasyStore How Customers Can Download Your Brand App

Your app will be available on:

  • Apple App Store (iOS devices)

  • Google Play Store (Android devices)

How to Encourage Customers to Download Your Brand App

1. Use QR Codes In-Store

Place QR codes at checkout counters, entrances, or product displays for easy app access.

EasyStore How to Encourage Customers to Download Your Brand App Use QR Codes In-Store

2. Add a Download Banner in Your Online Store

EasyStore automatically shows a “Download App” banner when customers visit your online store.

EasyStore How to Encourage Customers to Download Your Brand App Add a Download Banner in your Online Store

3. Promote via Email Footers

Include a call-to-action in your email footers for customers to download the app.

4. Offer a Limited-Time Incentive

Boost conversions with discounts, free shipping, or a gift for first-time app users.

5. Create App-Only Exclusives

Give app users early access to new launches, members-only pricing, or special product bundles.

6. Integrate with Loyalty Programs

Reward points for app downloads or purchases can be redeemed for future savings.

7. Leverage Social Media

Share download links and app highlights across your social media platforms.

8. Include in Thank You Cards

Attach the QR code to appreciation cards in shipped orders to remind customers to download the app.

Make Customers Love Buying From You 

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.

Embrace UCX and redefine your business success today

Discover how UCX can elevate your customer engagement with a truly unified journey for your customers, streamline operations, and drive growth across all channels.

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