This blog was updated on 06 May 2025, for more information connect with our team: https://www.easystore.co/contact 

How Be Bag Maker 5X Their Order Fulfillment and Boosted Repeat Customers with EasyStore

Puan Siti Noor Misro, founder of Be Bag Maker, has always been passionate about crafting handmade bags with the goal of creating something “real.” Frustrated by the lack of trendy, high-quality bag accessories, she asked herself:

"Why don’t I start selling bag accessories?"

And so, Be Bag Maker was born in 2017 with a mission to make quality bag-making accessories accessible and affordable for fellow makers.

In the early days, Siti ran everything herself—from production to order fulfillment—in a small room. A few months later, she took her business online with EasyStore, expanding to marketplaces and social media channels.

Since then, she has achieved:

• 5X faster order fulfillment

• 48% increase in repeat customer rate

• Significant time savings on business operations

The Challenges

“Selling on multiple marketplaces increases exposure and sales,” says Siti. But without automation, Be Bag Maker struggled to manage the growing demands from Shopee and other platforms with limited staff.

Orders Were Overlooked

As sales grew across multiple platforms, managing orders manually became overwhelming. Shopee orders were occasionally missed, leading to late shipment penalties.

Repetitive Product Uploads

With nearly 300 products (and even more on the way), uploading each one manually to multiple platforms became an exhausting task—repeating product names, descriptions, images, and variants over and over again.

Poor Inventory Control

Manually tracking stock across multiple sales channels led to frequent mismatches. 

With 300+ products and 12 variants each, it became nearly impossible to maintain accurate inventory. Often, customers ordered out-of-stock items—damaging the store's reputation and customer trust.

“After two weeks of research, I found EasyStore’s 14-day free trial. It gave me confidence in the platform—and I’ve never looked back.”— Siti Noor Misro

The Solutions

In March 2018, Be Bag Maker officially moved online with EasyStore and immediately began seeing benefits:

• All-in-one dashboard for managing tasks

• Reduction in manual data entry

• Smooth setup process with EasyStore’s 1-on-1 free consultation

“EasyStore helped me save time and focus on essential tasks by reducing repetitive data entry for product uploads, inventory, and order fulfillment.”— Siti Noor Misro

One Dashboard for All Sales Channels

Once Siti integrated her sales channels with EasyStore, all orders were automatically synced. She no longer had to juggle multiple apps—reducing errors and boosting efficiency.

Real-Time Inventory Sync

Inventory levels now update automatically across all platforms. 

When an item is sold on Shopee, it’s marked out of stock everywhere else. This eliminated overselling and the need to manually track stock on each platform.

One-Click Product Sync

Uploading products is now effortless. Once uploaded to EasyStore, products are synced to all connected channels—saving over 100 hours per year.

Auto-Collect Customer Data for Remarketing

With every checkout, customer data (like name and contact number) is automatically collected. This enables personalized remarketing through email and WhatsApp directly from EasyStore.

“I love this feature. It helps me build a customer database effortlessly and export it with a single click for remarketing.”— Siti Noor Misro

The Results

With EasyStore, Be Bag Maker gained deeper insight into customer behavior—especially on Shopee.

“Now we can measure how many customers are coming in and what they’re buying. It helps us make smarter inventory decisions.”— Siti Noor Misro

• 48% repeat customer rate thanks to targeted remarketing

• 5X faster order fulfillment due to automation

• Improved customer satisfaction and trust

“I highly recommend EasyStore. It helps us stay ahead in ecommerce without hiring developers. The automation makes everything more efficient and helps us plan smooth product launches.”— Siti Noor Misro

Support Local Businesses!

Check out Be Bag Maker:

Website: https://www.bebagmaker.com/

Shopee: https://shopee.com.my/bebagmaker

Facebook: https://www.facebook.com/bebagmaker

Instagram: https://www.instagram.com/bebagmaker/

Ready to grow your business?

Get started now with a FREE EasyStore account

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.