7 Emotional Hooks to Supercharge Your Content and Boost Engagement
By Sheau Teng from EasyParcel · 22nd August, 2019

This blog was updated on 18 April 2025, for more information connect with our team: https://www.easystore.co/contact
7 Emotional Hooks to Supercharge Your Content and Boost Engagement
Have you ever wondered why some content gets shared like wildfire, while others quietly disappear into the void? The secret is emotion.
Emotions drive how people connect, remember, and — most importantly — make decisions. In fact, most of our purchases are emotionally driven.
So, if your content isn’t converting the way you’d hoped, adding emotional hooks could be the game-changer you need.
Let’s dive into 7 powerful emotional hooks you can start using in your content today.
The Secret Ingredients to Crafting Emotionally Engaging Content
1. Tell a Story
People naturally love stories.
A well-told narrative pulls readers in, keeps them hooked, and helps them emotionally connect with your brand.
A great example is IKEA Singapore’s “Improve Your Private Life” campaign, where a quirky “Shelf Help Guru” takes customers on a humorous, relatable journey to improve their bedrooms and bathrooms.
2. Leverage the Fear of Missing Out (FOMO)
Nobody likes being left out. FOMO is real — whether it's about missing a deal or not being part of a trending experience.
You can trigger FOMO by:
Showing high-demand items
Example: Agoda’s “Only 1 room left” banners
Highlighting real-time purchases
Example: Jinz Wardrobe
Setting time-limited offers
Example: EasyStore promotions
Offering early bird discounts
Example: Exabytes' Facebook campaigns
3. Make Your Customers Feel Special
People love feeling unique. Shoppers are drawn to things that make them feel superior or different.
You can create this by using:
Product demosExample: Purple Mattress’s viral “Human Egg Drop” test showing their mattress’s unmatched support
Customer spotlights
Personalized ads
4. Create a Sense of Belonging
Especially in Asian cultures, community matters.
Brands that foster a sense of belonging often build loyal followers.
Apple nails this by positioning itself as a lifestyle brand.
But even smaller brands can create belonging by:
Using community lingo Example: Lady Gaga calls her fans “Little Monsters,” building intimacy and loyalty
5. Use Mystery to Spark Curiosity
Unanswered questions grab attention. That’s why many articles start with a question — people want answers.
Add curiosity to your content by:
Asking questions in titles
Using mystery in campaignsExample: EasyParcel's intriguing teasers spark curiosity and clicks
6. Promise to Help Your Customers
When you focus on your customers' needs, emotions naturally follow.
Understand what matters most to them and offer a clear solution.Grab Malaysia’s #NotSoLeceh video series is a great example — highlighting relatable, everyday annoyances like “no small change” and offering GrabPay as the simple solution.
7. Use Humor
Humor is one of the quickest ways to break the ice, make a brand memorable, and encourage sharing.
IKEA’s Penang store launch campaign nailed this with light-hearted Hokkien wordplay: “We are not kay kia. We are IKEA.” (Fun fact: kay kia means "chick" in Hokkien.)
Remember — emotions are the foundation of human connection.
Content marketing is like a first date with your customers.
So be warm, entertaining, and helpful.
Break the ice, leave a good impression, and give them a reason to come back (or at least hit that Like button).
Make Customers Love Buying From You
EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.
Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.
Embrace UCX and redefine your business success today
Discover how UCX can elevate your customer engagement with a truly unified journey for your customers, streamline operations, and drive growth across all channels.
Contact UsLatest articles
-
May 2025 Product Updates
By Cavan Koh · 6th May, 2025
-
April 2025 Product Updates
By Cavan Koh · 14th Apr, 2025
-
March 2025 Product Updates
By Cavan Koh · 10th Mar, 2025
-
How These Retailers Use UCX to Prepare for Ramadan—and Keep Customers Coming Back
By Frost Chen, Poh Sook Yan · 3rd Mar, 2025
-
1,000 SMEs to Benefit: EasyStore and Partners Sign MoU to Empower Unified Customer Experience (UCX) for Retail and Ecommerce
By EasyStore Press · 27th Feb, 2025
-
Let Business Help Business Supports Over 1000 Local SMEs Across Malaysia
By Amirul Asraf · 16th Feb, 2025