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EasyStore Opens Retail Growth at SIBS 2024: A Unified Customer Experience

By Amirul Asraf · 23rd October, 2024

EasyStore Opens Retail Growth at SIBS 2024: A Unified Customer Experience | EasyStore

FOR IMMEDIATE RELEASE

KUALA LUMPUR, October 19, 2024 — EasyStore proudly participated in the Selangor International Business Summit (SIBS) 2024, empowering businesses through digital transformation.

The Selangor Smart City & Digital Economy Convention (SDEC) is an event gathering industry leaders, startups and SMEs, and players from the public and private sectors, to delve into the mechanisms of existing and future smart city and digital economy frameworks and solutions.

This prestigious event gathered industry leaders and innovators at the Kuala Lumpur Convention Centre, offering a platform for meaningful connections and insights.

EasyStore booth at SIBS 2024 showcasing Unified Customer Experience solutions.

Building upon last year’s success, which attracted over 20,000 attendees and featured 972 booths from 83 countries, SIBS 2024 aimed to equip businesses with the tools necessary for growth in a competitive landscape.

EasyStore showcased how a Unified Customer Experience (UCX) can allow personalized, seamless customer interactions across all devices, enhancing brand loyalty and operational efficiency for businesses thriving in both retail and e-commerce.  

By streamlining operations, EasyStore helps businesses focus on what matters most—their customers.

Key highlights at SIBS 2024 emphasized emerging a Unified Commerce Solution to personalize every touchpoint of the customer journey, ensuring a seamless experience across all channels, enhancing overall shopping satisfaction. 

EasyStore helps in shaping brand through an online store, offering the same experience across multiple sales channels, and unifying retail with Point Of Sale. Loyalty programs and shopping apps go further by personalizing interactions with features like customer dashboards that display individual preferences.

By streamlining their operations, EasyStore help businesses focus on what matters most - their customers. 

Source image: Selangor Summit's Instagram

EasyStore is proud to support SIBS, an exciting event initiative that fosters business growth across Malaysia and the ASEAN region. 

As SIBS continues to thrive, the future looks bright for brands looking to enhance their customer experience. With EasyStore’s unified commerce solution, businesses can seamlessly integrate their operations to meet evolving customer demands and drive success across multiple channels.

EasyStore Unified Commerce Solution 

EasyStore is a unified commerce solution that connects retail and e-commerce businesses.

With over 50,000 brands leveraging our Unified Customer Experience (UCX) strategy, we ensure consistency in product and service offerings across multiple sales channels, including online stores, retail outlets, marketplaces, and social media, for a seamless shopping journey.

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