In today’s fast-paced retail and service industries, having an efficient and reliable Point of Sale (POS) system is no longer optional—it’s essential. 

Malaysia, with its booming SME sector and rapid digital transformation, has become a hotspot for businesses adopting advanced POS solutions to streamline operations and enhance customer experiences.

According to recent studies, Malaysia’s retail sector contributed 8.6% to the national GDP in 2023, totaling RM 154.8 billion.

With a shift toward cashless payments, the demand for modern POS systems has surged, growing by 15% annually in the retail and F&B industries, as businesses seek to streamline operations and enhance customer experiences. 

Traditional POS vs Cloud POS: What's the Difference?

When deciding between a traditional POS and a cloud POS, it’s essential to understand how each system works and what fits your business needs.

Cloud-based POS System

Cloud-based POS systems are internet-based, and it stores data remotely. They provide real-time syncing across devices and locations, ensuring that your business data is always up to date. 

Cloud POS systems offer scalability, flexibility, and automatic software updates with lower upfront costs, making them a great choice for businesses seeking an easy-to-manage system that can grow as they expand.

Unified POS System 

Top 10 POS System in Malaysia 

1. EasyStore - Unified Commerce SolutionXlinex
2. Storehub•⁠ ⁠Ehub•⁠ ⁠Allied System Technologies•⁠ ⁠Simbiz•⁠ ⁠Raptor•⁠ ⁠SQL POS•⁠ ⁠Cegid

EasyStore 

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Key Benefits of EasyStore: 

• Unified POS: Your mobile cashier, connecting with customers anytime, anywhere – in-store or online.

• Unified Membership & Loyalty Program: Customer can enjoy membership benefits across all channels and locations, increasing satisfaction and loyalty.

• Unified Product & Inventory: Easily manage products and stock across all sales channels, with centralized control for both outlets and online marketplaces. 

• Shopping App: Seamlessly integrated with POS, offering customers the same benefits across all outlets, whether online or in-store.

• Unified Shopping Experience: Consistent service across in-store, online, and mobile channels.

With EasyStore, it’s not just about managing your business—it’s about understanding and exceeding customer expectations. 

From personalized interactions to effortless order fulfillment, EasyStore equips you to deliver an exceptional shopping experience that keeps your customers coming back.

StoreHub

StoreHub offers an all-in-one operating system for F&B businesses across Southeast Asia, featuring cloud-based point-of-sale systems, including a QR order-and-pay feature with table management.

Headquartered in Kuala Lumpur, Malaysia, StoreHub has expanded with offices in the Philippines, Thailand, and China, serving thousands of businesses across the region.

If you’re already using StoreHub POS and want to elevate your customer experience even further, we’ve got fantastic news for you!

EasyStore Integration: EasyStore now supports seamless integration with StoreHub POS, allowing you to sync POS orders from StoreHub POS to manage your customer experience from the EasyStore admin back office.

Xilnex

Qashier 

Qashier POS is a versatile, cloud-based point-of-sale system that caters to various industries, including F&B, and services. 

With its easy-to-use interface and comprehensive features, Qashier helps businesses manage sales, inventory, customer relationships, and more, all from one platform.

Key Benefits of Qashier POS:

• Specialised Features: For businesses needing advanced features like table management or pricing tiers, these can be accessed with additional costs.

• QashierEats Integration: Seamlessly integrates with popular food delivery platforms like GrabFood and FoodPanda, making it ideal for restaurants.

• Support Package (QSP): The Qashier Support Package offers cost savings on POS hardware and provides free software updates, helping businesses save while staying updated.

Qashier POS provides an all-in-one, scalable solution for businesses looking to streamline operations and enhance customer engagement while keeping costs manageable.

IRS Software

IRS Software's POS system is a versatile POS system from Malaysia, ideal for a wide range of industries, including retail and F&B.

With its robust inventory management, sales tracking, and customer relationship management (CRM) features, IRS Software helps businesses streamline operations and enhance customer experiences. 

Known for its reliability, this system is a trusted choice for businesses looking for a comprehensive and dependable POS solution.

Key Benefits of IRS Software:

• Robust CRM Features: Effectively manage customer relationships, track preferences, and tailor offers to enhance customer satisfaction.

• Comprehensive Support Services: Benefit from dedicated support to ensure your business runs smoothly, with responsive help when you need it most.

• Versatility Across Industries: Ideal for businesses in both retail and F&B sectors, offering flexibility and scalability to suit different operational needs.

IRS Software provides a reliable, scalable, and feature-packed POS system that helps businesses of all sizes improve efficiency, reduce operational costs, and foster stronger customer connections.

AutoCount POS 

AutoCount POS is a trusted and highly reliable point-of-sale system widely used in Malaysia, known for its comprehensive features and seamless integration with accounting software. 

With robust tools for inventory management, customer loyalty programs, and detailed financial reporting, AutoCount helps businesses streamline their operations and maintain precise financial records.

Key Benefits of AutoCount POS:

• Integration with Accounting Software: Easily integrates with accounting systems, ensuring accurate financial tracking and reporting.

• Detailed Financial Reporting: Provides in-depth financial insights to help businesses make informed decisions and manage their finances effectively.

• Reliable Customer Loyalty Programs: Boost customer retention with effective loyalty program management, driving repeat business.

AutoCount POS is an excellent choice for businesses seeking a reliable, all-in-one solution for efficient operations and accurate financial management.

Dinesoft

Dinesoft's POS System also known as "DINEPOS" is a specialized POS system designed specifically for restaurants, offering an array of features that streamline operations and enhance customer service. 

With capabilities such as table management, order tracking, and integration with kitchen display systems, Dinesoft helps restaurants optimize their workflows and improve order accuracy. 

It's an ideal choice for businesses looking to elevate their service and operational efficiency in the fast-paced F&B industry.

Key Benefits of Dinesoft:

• Specialized Features for F&B: Tailored specifically for restaurants, with features that address the unique needs of the food and beverage industry.

• Kitchen Display System Integration: Enhance communication between the front and back of house for smoother, faster order fulfillment.

• Supports Multiple Payment Methods: Easily integrate with various payment solutions to offer flexibility to customers.

Dinesoft is a comprehensive POS system that supports restaurants in streamlining operations, improving customer service, and ensuring order accuracy, making it an essential tool for modern F&B businesses.

Conclusion

EasyStore Unified Commerce Solution

EasyStore is a unified commerce solution that unifies retail and ecommerce business.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.