This blog was updated on 23 April 2025, for more information connect with our team: https://www.easystore.co/contact 

EasyStore Product Updates: Key Features and Integrations from Q2 2020

Since the start of the Movement Control Order (MCO), our lifestyles have changed dramatically. 

COVID-19 impacted all levels of society, but it hasn’t stopped us from continuing to improve EasyStore’s features and expand our integrations.

Here’s a full recap of the updates from April to June 2020, designed to help you grow your business online:

1. [Mobile App] Sell Anywhere with the EasyStore Mobile App

The EasyStore mobile app is now free to download from both the Play Store and App Store. Use it to:

• Create custom products on-the-go for pop-up stores or bazaars.

• Place orders directly through your phone.

• Contact our support team via Settings > Support.

• Scan product barcodes right from your phone.

• Print receipts using Star Micronics models: TSP100W / TSP100LAN / TSP100BI.

2. [Storefront] Prevent Spam with Google Captcha

We’ve added Google Captcha to the signup process to help protect your site from fake accounts and abusive traffic.

3. [Store Locator] Add Your Business Hours

You can now display business hours in the Store Locator to help customers visit your physical store at the right time.

4. [New Feature] Receive Orders via WhatsApp and LINE Order Form

Still, manually recording your orders from WhatsApp and LINE? To make selling even simpler, you can now receive orders in the conversation -- allowing customers to place their orders with a link. 

The order can be done easily on your Whatsapp as well as LINE. Watch the latest demo for this feature in Youtube. 

5. [New Feature] Referral Marketing Program

Encourage word-of-mouth marketing with referral codes. Track performance directly in your admin panel.

6. [Analytics] Filter by Date for Better Sales Insights

Our new analytics tools let you:

• Review total and cumulative sales/orders.

• Monitor average order value.

• Filter and view specific time periods.

7. [Admin Panel] Update User Profiles Anytime

You can now edit your profile info—name, phone number, country—freely after the 14-day trial.

8. [Admin Panel] New Login Interface

Faster login with new options to sign in using Google, Facebook, or LINE.

9. [Order Management] Efficiency Improvements

New tools to streamline order fulfillment:

(i) Attach Images to Order Records

(ii)  View Complete Order Activity Logs

(iii) Redesigned Packing Slip with Barcode and Product Images

(iv) Filter Orders by Delivery Date

(v) Export Order Data with Voucher Codes

10. [Payments] New Gateway Integrations

We’ve added or updated payment gateways to include:

• Stripe: Now supports 3D Secure Authentication.

• Maybank2u Pay: Added for Malaysian shoppers.

• Fiuu (previously known as Razer Merchant Services): Includes e-wallet & installment options (Direct banking removed).

• iPay88: E-wallets now supported.

• PayHalal: MYR-supported gateway for Malaysian users.

11. [Checkout] Sanctioned Countries Removed

To comply with global trade restrictions, we’ve removed certain countries from the checkout process to avoid delivery issues.

12. [Logistics] New Partners in Malaysia

Updates from our Malaysian logistic partners:

• DHL eCommerce: Bulk fulfillment and airway bills.

• Lalamove MY: Same-day delivery with multiple vehicle options.

• Ninjavan MY: Standard and next-day delivery now available.

• J&T Express MY: RM5 delivery fee promo before Oct 15, 2020.

13. [Checkout Insights] Abandoned Checkout Data

Export and analyze abandoned cart data to better understand why customers aren’t completing their purchases.

14. [App] Xero Integration Revamp

The updated Xero integration syncs stock levels and links products directly from EasyStore. No need to jump between systems.

15. [Admin Panel] Streamlined Facebook Marketing

All Facebook tools (Shop, Messenger, Comments, Promoter) are now grouped under one section in the admin panel.

Start here

16. [Analytics] Track Events with Google

Now track “Add to Cart” events from Buy Now, Homepage, and Promotion Popups using Google Analytics.

17. [App] New Cloud Accounting with Biztory

Biztory joins as another cloud accounting option, designed for non-experts and accessible anywhere, anytime.

Try Biztory for free

18. [Admin] Manage Login Credentials

Connect or disconnect your Google, Facebook, or LINE account from EasyStore anytime under Settings > Profile > Account Credentials.

19. [Notifications] Email Multiple Staff About Orders

Enable order notifications for multiple staff emails under the recipients section.

Just press “Tab” after each email.

20. [Instagram Storefront] Instagram-Powered Shopping Experience

Connect your Instagram to create an optimized storefront where customers can browse and buy within Instagram.

21. [Shopee & Lazada] Enhanced Product and Order Search

• Search by product name and status (Active/Error).

• Search orders by order number for faster fulfillment.

In Summary

These Q2 2020 updates equip your store with tools to streamline operations, boost security, and strengthen online presence. Start using these features today and see how they support your business growth.

We’d love your feedback—let us know what works best for you!

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.