Feb 2024 Product Updates

By Kelie Wong 路 2nd March, 2024

Feb 2024 Product Updates | EasyStore

In this month's thrilling update, EasyStore is introducing key changes aimed at enhancing your business management. These feature updates are carefully crafted to infuse more versatility and control, ultimately delivering a shopping experience tailored to your customers' preferences.

Starting this month, we're excited to bring you regular updates on EasyStore's product enhancements. These monthly insights will keep you in the loop, ensuring you stay ahead with the latest features. Our goal is to empower you to make the most of EasyStore's features, helping your business thrive in the dynamic world of modern commerce.

EasyStore Feb 2024 Product Updates 

  1. [mPOS]: New POS Facelift is now live!
  2. [Marketplace - Lazada]: New Authorisation Flow
  3. [Tax]: Settings Refined
  4. [Orders - Pick Up]: Receiver Information Included
  5. [Admin - Inventory]: More Filtering Options

1. [mPOS]: New POS Facelift is now live! 

Experience the future of in-store transactions with our brand new mobile Point-of-Sale (mPOS). The beta version is now live, promising a faster checkout experience, shortened order journeys, and simplified customer interactions.

The facelift has been meticulously crafted with you and your team in mind, ensuring an elevated checkout experience for your customers, especially during the hustle and bustle of peak operations.

With easy access to data insights, handy shortcuts, and seamless automation, it is now easier to deliver a Unified Customer Experience that customers love!

What's New?

  • Craft Your Perfect Checkout: Customisable quick actions and navigations to shape the ideal checkout experience tailored to your business needs. Decide effortlessly which clicks matter most.

  • Smart Discount Insights: Harness the power of dynamic, customer-centric tools. Capture both new and existing customers with smart discount insights, delivering a seamless, personalized, and connected shopping experience.

  • Universal Scan and Search: Scan products, customers, and orders seamlessly at your fingertips, redefine efficiency, ensuring every detail is within reach for smoother transactions.

  • Efficiency Redefined with Staff-Friendly UI/UX: Experience swift and engaging checkouts with our redesigned UI/UX interface, easily mastered by both new and existing staff, particularly valuable during bustling bazaar sales. Keep the momentum without compromising on engagement. 

Embrace the future of retail with EasyStore's latest mobile Point of Sale. It's time to shape your path in the modern retail landscape and stay ahead of the curve! 

Available on EasyStore app (phone or tablet) and web. Try the beta version here.

2. [Marketplace - Lazada]: New Authorisation Flow

This update is crucial for merchants looking to expand into Lazada or for existing merchants whose Lazada access token has become invalid.

To authorise your Lazada account on EasyStore:

  1. Login to EasyStore > Channels > Lazada >  Enable > Click Install.

  2. Login to Lazada Open Platform 

  3. Purchase an EasyStore Plan on the Lazada Service Marketplace: 2 SKUs are available, with one being free (valid for 6 months; reauthorization is required afterward). The other SKU is chargeable but has a longer validity period.

  4. Place order > click on "Authorize Use of Service," complete the authorization flow, and you'll be redirected back to EasyStore.

  5. Configure your Lazada x EasyStore integration settings from there.

3. [Tax]: Settings Refined

In light of the recent SST changes outlined in the Malaysia Budget 2024, we recognize that adjustments to tax settings are crucial for your business. 

Previously, the option 'Include tax in product price' has been refined to 'Include tax in product price & shipping fee' to ensure more accurate tax charges. With this option selected, tax will be applied to both the product and shipping charges.

4. [Orders - Pick Up]: Receiver Information Included

To enhance clarity for pick-up orders, customers can now review the receiver details they've added for pick up order. This feature proves helpful in scenarios where:

  • A customer makes a purchase and designates another person to pick up the order.
  • A customer initiates a pick-up order but wishes to verify or update the receiver details.
  • A customer wants to double confirm the receiver information. 

This added functionality ensures a smoother and more flexible pick-up process, accommodating various scenarios and preferences.

5. [Admin - Inventory]: More Filtering Options

With these new inventory management filters for Visibility, Brands, Vendors and Tags, gain enhanced control and efficiency in managing your inventory, allowing for more streamlined and organized processes.

Upcoming Features 馃殌

Buy In Store, Ship To Customers

Customers may have visited your physical store, but perhaps you didn't have the stock, or your products require pre-booking. For significant products that need delivery arrangements, you can now create shipping orders directly on the Point of Sale (POS) system, eliminating the need to go into the back office. Never lose a sale again!

Multichannel Notification

Previously, notifications could only be sent via email. However, we understand that customers might not check their email all the time, and you want the flexibility to set how notifications are sent. Fret not, as we are introducing a new feature to provide multiple options for reaching out to customers.

The Complete Solution For Seamless UCX 

EasyStore is a unified commerce solution that unifies online and retail operations. Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey. 

  • Shopping Freedom: Allow customers to choose their preferred shopping environment: app, mobile, or web. Offer a seamless experience across platforms to enhance customer loyalty.

  • Passwordless Buying: Provide hassle-free login options with email or mobile number. Streamline the entry process for quicker decision-making and purchases.

  • Rapid Shopping Journey: Save customer shipping details for an effortless repurchasing experience. Encourage more frequent orders by valuing the customer's time.

  • Deliver Excitement Anywhere: Accommodate customer preferences for home deliveries or in-store pickups. Flexibility in delivery options can be a decisive factor in the purchase decision.

  • The Path to Lasting Loyalty: Ensure a consistent experience between online and offline shopping. Build trust by offering a harmonized experience, encouraging repeat business.

  • Different Staff, Same Experience: Present a consistent face to customers, whether in-store or online. Elevate the shopping experience and solidify the brand's reputation.

Over 50,000 brands use EasyStore to unify their retail and ecommerce business.

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Transform Your Customer's Shopping Experience Today!

These updates represent our commitment to providing you with tools that not only meet but exceed your business needs. As we celebrate the uniqueness of February with its extra day, we invite you to explore these enhancements and take your online store to new heights.