This blog was updated on 18 April 2025, for more information connect with our team: https://www.easystore.co/contact 

EasyStore Product Updates: Q3 2019 Recap

The third quarter of 2019 has flown by — and with the holiday season just around the corner, it’s the perfect time to get your store ready for the upcoming shopping rush! 

From July to September, EasyStore introduced a series of new features and enhancements to help merchants work smarter, sell better, and grow faster. Here’s a quick recap of what we’ve rolled out over the past three months:

1. [Admin Panel] Store Listing with Preview

Managing multiple stores just got easier. You can now view your store listings with a background preview in block form, making it quicker to find and manage the store you need.

2. [Admin Panel] Customize Theme on Mobile

Now you can edit your store’s theme directly from your mobile or tablet — anytime, anywhere. Update your banners, images, and store appearance on the go, perfect for the holiday gifting season.

3. [Admin Panel] Marketplace Order Numbers Display

Easily match your EasyStore orders with marketplace orders as both order numbers are now displayed side-by-side on your order listing page. Plus, you can copy any order number with a simple click.

4. [Admin Panel] Search & Filter Marketplace Orders

Locate specific marketplace orders faster with the new search and filter functions, designed to streamline your order management.

5. [Admin Panel] Bulk Download EasyParcel Airway Bills

Goodbye to repetitive clicks! You can now download all selected airway bills at once via your order listing page, saving time and effort.

6. [Admin Panel] Quick Edit Product Variant Sequences

Rearranging product variants is now simpler — just rename the variant and the system auto-updates its details like inventory and price, without needing to reinsert data.

7. [Admin Panel] Birthday Field for Customer Registration

Build stronger customer relationships by collecting birth dates during registration. Use this to send birthday wishes, exclusive vouchers, or special offers.

Note: Available for specific themes — WAVE, LUCKY, X-FORCE, and upcoming new themes.

8. [Admin Panel] Redesigned Customer Profile Page

We’ve revamped the customer profile page to give you more useful insights:

• Standardized phone numbers (international format)

• Auto-calculated birthdays and zodiacs

• Auto-generated Google Maps location from addresses

• Purchase history display

• Corrected Chinese name display order

9. [Feature] Auto Payment Reminders

Enable auto-send payment reminders to customers via email 6 hours after an order is placed, so you never have to manually follow up again.

10. [Feature] Hidden Facebook Messenger Pop-Up

To improve user experience, the Facebook Messenger pop-up will now only appear when customers click the chat icon — no more intrusive pop-ups.

11. [Feature] Facebook Marketing Center

No more installing multiple Facebook-related apps! Now, with a single setup in the Facebook Marketing Center, merchants can access:

• Facebook Messenger

• Facebook Store

• Facebook Pixel

• Facebook Dynamic Ads

• Facebook Promoter

With this, our merchants do not need to install the apps separately and go through the setup progress for each feature. This new update only requires a one-time setup to activate the features:

• Facebook Messenger

• Facebook Store 

• Facebook Pixel 

• Facebook Dynamic Adverts 

• Facebook Promoter

12. [Theme] New Theme – WAVE

Introducing WAVE, a modern theme designed to enhance your store’s shopping experience with multiple layout improvements. 

Read more about the WAVE theme.

13. [Storefront] Thai Language Support

Expanding to Thailand? Now you can localize your store in Thai, including buttons, menus, collections, and checkout processes.

14. [Storefront] Spam Order Detection

We now automatically detect spam orders and prevent them from being recorded in your store’s order list.

15. [App] Use Shipping Details as Recipient in EasyParcel

Based on feedback, EasyParcel now uses the shipping address as the recipient’s details for airway bills — ideal for gift orders.

16. [Payment Gateway] 14 New Payment Methods via iPay88

We’ve added 14 additional payment options for iPay88 users, and EasyStore merchants can claim a free iPay88 account.

Newly added options:

• Public Bank Online

• Credit Card (MYR) Pre-Auth

• Pay4Me

• BSN Online

• Bank Islam

• UOB

• Hong Leong PEx+ (QR Payment)

• Bank Muamalat

• OCBC

• Standard Chartered Bank

• HSBC Online Banking

• Kuwait Finance House

• Boost Wallet

• VCash

Removed: Celcom Air Cash

[Get in touch at support@easystore.co for more details.]

17. [Payment Gateway] Stripe Connect Integration

Stripe Connect is now available, offering a quick, seamless payment setup with EasyStore. Malaysian users can also look forward to FPX support coming soon.

 Connect Stripe with your EasyStore.

18. [Payment Gateway] Omise Supports Credit Card 3D Secure

For extra fraud protection, Omise now supports 3D Secure authentication, adding a second layer of security with OTP verification by the cardholder’s bank.

19. [Service] Migration Service Now Available

We now offer migration services for businesses moving from other eCommerce platforms to EasyStore. [Contact us at support@easystore.co] and let’s make your transition smooth.

20. [Partner] Billplz Offers 60 Free Transactions

We’ve partnered with Billplz to offer 60 free online banking transactions (or 20 free for standard accounts). Register via EasyStore to redeem this offer.

It’s been an exciting and productive quarter — and we’re looking forward to bringing you even more features, tools, and opportunities in the months ahead!

Make Customers Love Buying From You

EasyStore empowers your brand to prioritize customers and enhance their experience, creating a unified customer experience (UCX) that makes customers love buying from you.

Over 50,000 brands have grown their businesses by embracing unified customer experiences (UCX) strategy through EasyStore across multiple sales channels - online store, retail outlets, marketplaces, and social media, ensuring consistency in product and service offerings for a seamless shopping journey.